What skills should I look for when hiring a community manager on Contra?
Look for someone who is good at talking to people online. They should be able to write nicely and keep people interested in your brand. Experience with social media and online communities is also important. They need to be able to solve problems and make people feel welcome.
How can I verify the experience of a freelance community manager before hiring?
Check their portfolio to see the projects they have worked on before. Look for testimonials or reviews from past clients. You can also ask them for case studies of successful community management. Their track record will show if they are suitable for your brand.
What kind of deliverables should I expect from a community manager?
A community manager should give you regular reports about how your community is growing. They might set up guidelines for your community members to follow. Expect updates on new ways they engage with people. Clear goals should be agreed upon at the start.
How do I ensure the community manager understands my brand's voice?
Provide them with guides about your brand’s style and voice. You can set up meetings to discuss how your brand communicates. Share examples of past content that reflect your brand. This helps the community manager get the tone just right.
What should the onboarding process include when hiring a freelance community manager?
Start with a welcome meeting to discuss your goals and expectations. Share all necessary materials like brand guidelines and project details. Make sure they have access to your platforms. Establish a clear line of communication for any questions they might have.
How do I agree on project timelines with a community manager?
Talk about the main goals you want to hit and by when. Ask the community manager how long they think each part will take. Write down the timeline you both agree on. Make sure they understand deadlines are important.
What is the best way to track progress of the community manager's work?
Decide on certain metrics or indicators that show success. The community manager should provide regular updates or reports. Use project management tools if needed. This will help you see what’s working and where changes are needed.
How can I build a good working relationship with my community manager?
Keep communication open and welcome feedback. Appreciate their hard work and suggestions. Set regular meetings to catch up on progress and address any concerns. Building trust will help your partnership.
How do I evaluate if a community manager is the right fit after starting the project?
Watch how well they engage your community and help you reach your goals. Check if they follow your brand’s voice and guidelines. See if they bring new and creative ideas to your project. Regularly reviewing their work can tell you if they are the right fit.
How should I manage communication with a freelance community manager?
Choose a communication channel that works best for you, like email or chat platforms. Set up regular check-ins to discuss progress and issues. Be clear about who to contact in case of questions. This helps in staying connected and on the same page.
Who is Contra for?
Contra is designed for both freelancers (referred to as "independents") and clients. Freelancers can showcase their work, connect with clients, and manage projects commission-free. Clients can discover and hire top freelance talent for their projects.
What is the vision of Contra?
Contra aims to revolutionize the world of work by providing an all-in-one platform that empowers freelancers and clients to connect and collaborate seamlessly, eliminating traditional barriers and commission fees.
