What's included

• Workflow Automation Setup for Customer Support and Success Teams

  Tired of repetitive tasks slowing down your team? I’ll design and implement automation workflows that streamline ticket routing, customer responses, and internal processes. Whether it’s setting up auto-replies, SLA-based escalations, or proactive follow-ups, I’ll ensure your support and success teams operate more efficiently—with less manual effort.

• Custom Integrations for Zendesk, Slack, Trello, CRMs, etc.

  Seamless integrations lead to faster support, better collaboration, and improved visibility. I’ll connect your existing tools—Zendesk, Slack, Trello, CRMs (HubSpot, Salesforce), and more—to create a centralized support system. Expect smoother handoffs, automated notifications, and real-time insights that empower your team to work smarter.

• AI & Automation Strategies to Improve Response Times and Reduce Workload

  Let AI do the heavy lifting! I’ll implement AI-driven solutions to enhance customer support, including chatbots, automated ticket triaging, and intelligent response suggestions. By reducing manual workload and improving response times, your team can focus on high-impact interactions while AI handles the repetitive inquiries.