Customer SupportMonic M⋆
I have 8+ experience in customer service (3+ years in SaaS). I provide exceptional customer support to help businesses engage with their clients with the goal of complete satisfaction.
Some of the companies I've worked with are Linksys (Cisco > Belkin), Re:amaze (GoDaddy), and Basecamp (37signals).
What's included
Customer Support
Handling customer concerns, providing appropriate solutions, and following up with users to ensure resolution
Documentation and Reporting
Keeping records of customer interactions, processing customer accounts, and filing bug reports
Product Knowledge
Training and supporting customers and team members in using company products and services
Example work
Monic's other services
Starting at$35 /hr
Tags
HelpScout
HubSpot
Intercom
Reamaze
Zendesk
Community Manager
Customer Success Manager
Customer Support Representative
Service provided by
Monic M⋆ maxPhilippines
- $50k+
- Earned
- 1
- Paid projects
- 19
- Followers
Customer SupportMonic M⋆
Starting at$35 /hr
Tags
HelpScout
HubSpot
Intercom
Reamaze
Zendesk
Community Manager
Customer Success Manager
Customer Support Representative
I have 8+ experience in customer service (3+ years in SaaS). I provide exceptional customer support to help businesses engage with their clients with the goal of complete satisfaction.
Some of the companies I've worked with are Linksys (Cisco > Belkin), Re:amaze (GoDaddy), and Basecamp (37signals).
What's included
Customer Support
Handling customer concerns, providing appropriate solutions, and following up with users to ensure resolution
Documentation and Reporting
Keeping records of customer interactions, processing customer accounts, and filing bug reports
Product Knowledge
Training and supporting customers and team members in using company products and services
Example work
Monic's other services
$35 /hr