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Anshul Verma
As a Technical Support Team Member at KMG Infotech, I was part of the dedicated support team serving Great American Insurance Company (GAIC). My role focused on providing technical support for the client's internal business applications, troubleshooting user-reported issues, and ensuring minimal disruption to day-to-day operations. I collaborated with internal teams to investigate technical problems, prioritize and manage escalated incidents, communicate updates to stakeholders, and ensure timely issue resolution. I also contributed to process documentation, knowledge sharing, and continuous improvements to enhance the overall support experience and operational efficiency.
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25
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John Carlie Buluran
Customer and Technical Care Expert (T-Mobile)
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21
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Bob Popovic
Global Service Delivery & Multi‑Site Operations Leadership
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5
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Isaac Emanuel Erazo Guzmán
Enhancing Ecommerce Customer Service: 5 Best Practices For Succ…
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17
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Mohammad Wasil
Maintaining High Customer Satisfaction
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28
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John Michael Yalong
Handling the phones
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3
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Andrea Rose Mandap
Virtual Assistant
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1
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Evan McLean
Migrated 500+ Users Phone System off Avaya to RingCentral.
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16
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khaled alzahhar
Belremaitha Club Call Center
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10
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Sophia Mie Patual
JP Morgan Chase CSR
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6
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ARLENE COSTO
Team Leadership & Operations Management – Accenture (Orange UK)
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8
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Bob Popovic
Quality Assurance & Training Program Development
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3
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Andrea Rose Mandap
Virtual Assistant
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4
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ARLENE COSTO
Process Training & Team Development (Apple Inc and Orange UK)
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12
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Bob Popovic
Operations Management & Workflow Optimization
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1
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Andrea Rose Mandap
Virtual Assistant
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3
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