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Best Portuguese-speaking freelance Technical Support Specialists to hire in 2025

Looking to hire Portuguese-speaking Technical Support Specialists for your next project? Browse the world’s best freelance Technical Support Specialists on Contra.

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Mayra Guerra
Brazil
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FAQs

Look for someone who knows a lot about computers and technology. They should be good at solving problems and talking to people. It's also helpful if they have experience with the specific tools or systems your project uses.
Start by clearly explaining what you need them to do. Use simple words and pictures if that helps. Ask them to explain it back to you to make sure they understood.
List everything you expect the specialist to accomplish. This could include fixing problems, setting up systems, or teaching your team how to use something. Make sure both of you agree on what needs to be done before starting.
Check their past work and look for reviews or testimonials. See if they have certificates or education related to technical support. Ask them to solve a simple problem to see how they approach it.
Decide on how you will talk, like email or chat. Agree on how often you want updates about the project. Make sure both of you are comfortable with the plan.
Give them all the information they need right away, like passwords or access to tools. Make sure they know who to ask if they have questions. Having everything ready helps them start work without delay.
Discuss what 'good work' looks like for your project. Share examples if possible. Set up checkpoints to review the work before it is finished so you can make changes if needed.
Once the work is done, review it to make sure all tasks are complete. Check if it matches what you agreed on at the start. Thank them for their help and keep their details for future projects.
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