Streamlined Operations with Operations Manager
Mayra Guerra
0
Customer Success Manager
Account Manager
Operations Manager
Google Drive
monday.com
Slack
Facilitated effective communication between departments, resulting in a 25% reduction in missed deadlines and a 20% increase in productivity.
Identified and corrected ineffective practices, enhancing overall performance.
Created and optimized internal policies and processes, improving efficiency and effectiveness.
Investigated and resolved non-conformance issues, leading to a significant reduction in incidents.
Assisted in hiring and training team members, improving employee retention rates.
Developed and executed account growth plans, increasing sales revenue and improving customer retention rates.
Built and maintained strong relationships with current and prospective customers, resulting in higher customer satisfaction ratings.
Set clear sales goals and identified activities to advance the sales process and close deals.
Presented and demonstrated products to distributor sales professionals and end-users, driving product adoption rates.
Monitored the client's environment, identified opportunities, and implemented effective strategies for market share growth.
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Utilized virtual assistant services to automate repetitive tasks, resulting in improved operational efficiency and cost savings of $10,000 per month.
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Clients
PinchForth
Tags
Customer Success Manager
Account Manager
Operations Manager
Google Drive
monday.com
Slack
Mayra Guerra
Exceptional Customer Support Specialist
Improved Customer Satisfaction through Proactive Support
Successful Customer Onboarding Process Implementation