Website Maintenance & Support

pro

Charly Agency

(7)

Starting at

/hr

About this service

Summary

Charly Agency’s Website Maintenance & Support service provides ongoing care for your website, ensuring it remains fast, secure, and scalable. We work with a range of platforms, including Shopify (and Shopify Plus), Webflow, WordPress, Framer, and fully coded websites, tailoring our approach to each unique tech stack. Our services include speed optimization to improve user experience, content management setup for ease of updates, and comprehensive security protocols to protect your site from threats. With regular checkups, proactive updates, and continuous support, we help your website stay aligned with your business goals and perform at its best.

Process

1. Initial Assessment & Planning

• Evaluate current website performance, speed, and security.

• Identify potential areas for optimization and necessary updates.

• Develop a maintenance plan tailored to your business goals, covering speed, scalability, and security.

2. Website Speed Optimization

• Analyze website load times and performance metrics.

• Implement improvements to reach a target light speed score of 90% and a loading time of 1.8 seconds.

• Optimize images, scripts, and code to enhance overall speed and responsiveness.

3. Content Management System (CMS) Setup & Optimization

• Set up or optimize the CMS (e.g., Webflow) for easy management and scalability.

• Streamline code and design elements to reduce maintenance needs and ensure smooth content updates.

• Test the CMS setup to confirm it meets business scalability requirements.

4. Security Protocols Implementation

• Minimize plugin usage to reduce vulnerabilities and streamline functionality.

• Implement robust security measures, including regular updates and monitoring.

• Collaborate with vetted developers to maintain a secure website environment, ensuring protection against potential threats.

5. Ongoing Maintenance & Support

• Conduct regular speed, functionality, and security checks.

• Provide timely updates, backups, and security patches to ensure your website remains secure and fully operational.

• Offer continuous support for troubleshooting and resolving any website issues that may arise.

What's included

Website Management
As your business progresses, you want your website to be a marketing asset, not a hindrance. Our goal is to ensure your website seamlessly adapts to your evolving business needs. To achieve a scalable and low-maintenance website, utilize lean code and CMS technologies like Webflow. Our motto: minimal code for a hassle-free future.
Keeping Your Platform Safe
Poorly built or neglected websites can be vulnerable to security issues. We take a proactive approach by minimizing plugin usage, collaborating with trusted developers, and implementing robust security measures.
Optimizing website speed
Slow websites are a significant business problem. They create a subpar impression of a business and hurt conversion and search engine visibility. A website that takes over 5 seconds decreases conversion chances by 114%. We specialize in optimizing website speed to achieve an average 90% light speed score and loading time of just 1.8 seconds.

Example projects

Aerial Canvas Web & Branding

EV1 Charging Web, Strategy & Branding

JPG Web, Branding, Strategy & Content Writing

Recommendations

(5.0)

Yousif Abass • TravelRx

Client • Nov 29, 2024

Recommended

Yousif at TravelRx hired Charly and recommends working with them

Edison Pardo • JPG

Client • Oct 1, 2024

Recommended

It was great to have you guys onboard, the work was very clean and professional.

April Starlight • Tangerine Search

Client • Oct 1, 2024

Recommended

I worked with Charly Agency to build a new website for my recruiting agency and had a wonderful experience and even better results! Their team makes the process painless, brings good insights on marketing and branding, and delivers great results. I've signed several large contracts with corporate clients since launching my new website. I recommend Charly Agency to my friends and colleagues, and am delighted to recommend them to you as well!

Brendan Hsu • ACRE Partner

Client • Aug 20, 2024

Recommended

Santiago at Charly Agency is my go-to guy when it comes to anything related to web development and design. He’s not just good at the technical stuff—he’s got a solid grasp on copywriting, marketing, sales, and branding, which is rare to find. I’ve sent several referrals his way, and he’s taken great care of each one, making sure they’re happy and getting what they need. He helped us rebuild our company website at Aerial Canvas, and his input on the creative direction was spot on. Santiago’s als

Leslie Winslow • Amplify Real Estate Marketing

Client • Aug 12, 2024

Recommended

Charly was great to work with - they took time to understand our vision and gave tailored suggestions that followed our overall theme. Mauricio and Santiago made sure our website was exactly as we hoped and we love the final result!

Pieter Dhondt • Joam Technologies

Client • Aug 6, 2024

Recommended

I was really happy about the approach and the proposed solution from the team. One can tell that they have a lot of experience, especially working with tech startups like mine. I will 100% hire them for future projects. Thank you guys!

Lille Bageri

Client • Jul 1, 2024

Recommended

I loved the website Charly Agency crafted for my business. They captured my vision perfectly, delivering a sleek, stylish, and functional design. Their professionalism and responsiveness made the process seamless. Highly recommend!

Skills and tools

Technical Support Specialist

Web Developer