Certified Scrum Product Owner and Business System

HealthPilot
HealthPilot

I was the Product Owner, Business Analyst, and Scrum Master for this healthcare SaaS system, releasing both MVP and first versions.

Product Manager
Project Manager
Business Analyst
Confluence
Figma
Jira

Rova Digital Bank
Rova Digital Bank

Worked on the development of the alpha release of its digital bank for international transactions

Product Manager
Business Analyst
Confluence
Figma
Jira

CyberIntelligence
CyberIntelligence

Rules Author Engineer within the MasterCard Business Rules Engineering team skillfully utilizing various Mastercard products

Technical Support Specialist
Business Analyst
Confluence
Jira
Oracle

Flex Project
Flex Project

Creation of project requirement documents for system integration development

Technical Support Specialist
Project Manager
Business Analyst
Azure
Azure Functions
Microsoft Office 365

Business Performance Analysis
Business Performance Analysis

Analysis of products and merchants' performance according to their KPIs.

Technical Support Specialist
eCommerce Manager
Business Analyst
MySQL
PostgreSQL
Tableau

New E-Commerce WebSite
New E-Commerce WebSite

Management in the development of a personalized e-commerce website.

eCommerce Manager
Product Manager
Project Manager
Microsoft Office 365
Shopify
Trello

Customer Success Integration (Sep 2017 – May 2018)
Customer Success Integration (Sep 2017 – May 2018)

Development and maintenance of the first version of the integrator system to populate external customer success tools with company data.

Technical Support Specialist
Dot Net Backend Developer
Azure
GitHub
.NET

Business Intelligence Dashboard (Apr 2017 – May 2017)
Business Intelligence Dashboard (Apr 2017 – May 2017)

Project to implement Power BI dashboards in the client’s company

Data Visualizer
Technical Support Specialist
Business Analyst
Microsoft Power BI
.NET
Oracle Database

Startup Company Project (Apr 2016 – Dec 2017)
Startup Company Project (Apr 2016 – Dec 2017)

Acting as Product Owner for several startups, supervising the creation of their MVPs and initial software versions

Product Manager
Business Analyst
Entrepreneur

Factory Assembly Line Application Support (Aug 2015 – Nov 2015)
Factory Assembly Line Application Support (Aug 2015 – Nov 2015)

Support and maintenance of applications used by Volvo assembly lines in the USA and Brazil.

Technical Support Specialist
Business Analyst
Web Developer
Jira
Microsoft SQL Server
.NET

Research and Engineering System Support (Aug 2012 – Jun 2015)
Research and Engineering System Support (Aug 2012 – Jun 2015)

Support management for 30 applications within the Research and Engineering Department.

Technical Support Specialist
Web Developer
ASP.NET
.NET
SQL

Application Portfolio Reduction
Application Portfolio Reduction

Application Portfolio Reduction after business process analysis and replacement to new and more stable solutions

Technical Support Specialist
Project Manager
Business Analyst
Azure DevOps
Microsoft Office 365
Microsoft Project

Research & Engineering Application Upgrade (Feb 2015 – May 2015)
Research & Engineering Application Upgrade (Feb 2015 – May 2015)

Spearheaded the crucial upgrade of a legacy Safety system, eliminating cumbersome paper spreadsheets.

Product Manager
Business Analyst
Web Developer
Microsoft Office 365
Microsoft SQL Server
.NET

Research & Engineering System Rewrite (Sep 2012 – Feb 2014)
Research & Engineering System Rewrite (Sep 2012 – Feb 2014)

Upgrading legacy Research and Engineering applications to web-based solutions

Project Manager
Software Architect
Web Developer
Microsoft Office 365
Microsoft SQL Server
.NET

SAP-HCM System Support (Aug 2010 – Jul 2012)
SAP-HCM System Support (Aug 2010 – Jul 2012)

Managed the comprehensive support for the SAP-HCM Module, encompassing OMPA, PD, T&E, and ESS.

Technical Support Specialist
Project Manager
Business Analyst
Microsoft Project
SAP

Personal Development Tool (Mar 2012 – Jul 2012)
Personal Development Tool (Mar 2012 – Jul 2012)

A new and improved self-assessment tool for IT employees

Project Manager
Business Analyst
Excel VBA
Microsoft Office 365

Global Employee Direct Access (Aug 2011 – Dec 2011)
Global Employee Direct Access (Aug 2011 – Dec 2011)

Enabling employees from diverse countries to access HR services through the ESS Intranet site.

Project Manager
Business Analyst
Microsoft Project
SAP

New Company to SAP System (Sep 2010 – Nov 2010)
New Company to SAP System (Sep 2010 – Nov 2010)

Project to integrate employee data from a newly merged natural gas exploration company into the company's SAP system

Technical Support Specialist
Project Manager
Business Analyst
Microsoft Project
Microsoft SQL Server
SAP

IT Work History Feature
IT Work History Feature

Managed the addition of a new feature to the Personal Development intranet site for IT employees.

Technical Support Specialist
Project Manager
Business Analyst
Microsoft Office 365
Microsoft Project
SAP

Excise Tax System Support (Feb 2008 – Jul 2010)
Excise Tax System Support (Feb 2008 – Jul 2010)

Managed the support for the Tax Application (Excise Tax) utilized by the US department.

Technical Support Specialist
Business Analyst
Web Developer
Microsoft Project
Microsoft SQL Server
.NET

SAP Upgrade (Mar 2010 – Jul 2010)
SAP Upgrade (Mar 2010 – Jul 2010)

One of the most extensive SAP Upgrades, impacting various non-SAP applications within ExxonMobil.

Product Manager
Project Manager
Business Analyst
Microsoft Project
Microsoft SQL Server
.NET

Tax System Deployment (Jan 2010 – May 2010)
Tax System Deployment (Jan 2010 – May 2010)

Deployment of a new tax application critical for generating reports required by US tax authorities.

Project Manager
Microsoft Office 365
Microsoft Project

Excise Tax Application Rewriting (Dec 2009 – Feb 2009)
Excise Tax Application Rewriting (Dec 2009 – Feb 2009)

Rewriting of the Tax Application to address bugs and enhance performance.

Product Manager
Project Manager
Business Analyst
Microsoft Project
Microsoft SQL Server
.NET

Excise Tax Application Upgrade
Excise Tax Application Upgrade

Led the upgrade of one of the primary tax applications to a more advanced technology, coordinating multiple technical teams to deliver essential enhancements

Product Manager
Project Manager
Business Analyst
Microsoft Project
Microsoft SQL Server
Visual Studio Code