Great support turns customers into your cost-free marketers

Amazon's DSP Program Time and Attendance Expert - TSM
Amazon's DSP Program Time and Attendance Expert - TSM

For 3+ years, I’ve managed 400+ Amazon delivery companies (DACH region), ensuring precise time tracking, attendance, compliance, and payroll management.

User Researcher
Customer Success Manager
Account Manager
HubSpot
Trello
Zendesk

Smylor - Dental Treatment Marketplace
Smylor - Dental Treatment Marketplace

Smylor is a one-stop hub for dental tech, modernizing practices in Switzerland and Germany. I build lasting partnerships through customer and tech support.

Technical Support Specialist
Customer Success Manager
Account Manager
Camtasia
Gorgias
MailChimp

Cardino
Cardino

At Cardino, I managed lead generation, customer acquisition, and support, including cold calls and technical help, bridging EV market gaps across Europe.

Sales Manager
Lead Generator
Customer Success Manager
AirCall
Pipedrive
Zendesk

Yubo - User Safety Specialist
Yubo - User Safety Specialist

At Yubo, I ensured user safety by implementing verification, moderating streams, handling reports, and promoting safety guidelines for a secure user experience.

Customer Support Representative
Security Manager
Cybersecurity
Atlassian
Cloudflare Workers
Trello

Voggt - Customer Support/Safety
Voggt - Customer Support/Safety

Managed live moderation, enforced platform rules, resolved shipping issues, and provided customer support to ensure a smooth and fair user experience.

Customer Success Manager
Security Manager
Community Manager
Atlassian
PayPal
Stripe

SITE123 - Technical and Customer Support
SITE123 - Technical and Customer Support

At SITE123 for 2+ years, I offered support in 4 languages (DE, EN, ES, PT), assisting with tech issues and sales, achieving a 9% conversion rate.

Sales Manager
Technical Support Specialist
Customer Success Manager
AirCall
Intercom
Trello