Reina Hernandez
Customer Success & CX Operations | SaaS & eCommerce
Meet Reina
5.00 (7)I'm a Customer Success and Experience Specialist based in Manila. I specialize in B2B, B2C, social media, and
eCommerce, with a passion for creating meaningful customer journeys. I’ve worked across the US, Canada, Australia, Europe, and the Philippines, supporting global brands in industries like tech, oil, energy, retail, fragrance, and loyalty services.
Earned $10k+Verified earnings from completed projects.
Quick responderReplies to messages within 24 hours.
Identity verifiedVetted for secure and trusted collaboration.
Rate
$25 - $50/hr
Skills and tools
Customer Success ManagerCustomer Support RepresentativeProgram ManagerCommunity ManagerProject ManagerCommunity Support SpecialistAccount ManagerTechnical Support SpecialistData AnalysteCommerce ManagerData Entry SpecialistSales ManagerIntercomHubSpotGorgiasZendeskSlackAsanaSalesforceJiraNotionRetoolDialpadSAPMicrosoft ExcelShopifyMagentoGo High LevelMicrosoft Office 365DiscordFreshdeskMicrosoft Outlookmonday.comTrelloConfluence
Details
San Jose del Monte City, Philippines
Fluent in English