20 Best eCommerce Manager
Freelancers
to Hire
in 2023

eCommerce management refers to the process of running and overseeing an online business that involves buying and selling products or services via the internet. It includes managing and coordinating all aspects of the eCommerce business such as creating and maintaining an eCommerce website, managing inventory, setting prices, processing payments, shipping and fulfillment, providing customer service, and creating effective marketing campaigns to promote sales.

eCommerce management requires the use of various tools and technologies such as eCommerce platforms, digital marketing, supply chain management, and customer relationship management software. Effective eCommerce management ensures that the business operates smoothly while providing an excellent user experience to the customers.

A freelance eCommerce manager is a professional who provides eCommerce management services to clients on a project-by-project basis. They work independently, usually remotely, and are not employed by a company. Their primary responsibility is to help eCommerce businesses achieve their goals and objectives by providing expert advice and support in various areas of eCommerce management.

A freelance eCommerce manager may perform duties similar to those of an in-house eCommerce manager, such as:

1. Creating and implementing eCommerce strategies to drive sales and increase revenue
2. Developing and implementing digital marketing campaigns to promote products or services
3. Managing website content, design, and optimization for better user experience and conversion rates
4. Managing inventory and order fulfillment processes
5. Coordinating with suppliers and vendors to ensure timely delivery
6. Analyzing website traffic and sales data to identify areas of improvement
7. Providing solutions to technical issues related to the eCommerce business
8. Developing and managing the eCommerce budget
9. Ensuring legal and regulatory compliance related to eCommerce operations.

The main difference between an in-house eCommerce manager and a freelance eCommerce manager is that freelancers work independently, often on a project basis, and are hired to provide their expertise and services for a specific period.

Hiring an eCommerce manager can be beneficial for businesses for several reasons:

1. Experienced Expertise: An eCommerce expert has extensive experience in managing and growing online businesses. They bring expertise in areas such as website design, digital marketing, inventory management, supply chain logistics, and customer experience, which can help you achieve your business goals.
2. Improved Business Operations: eCommerce managers can help streamline your business operations so you can focus on core activities such as sales and product development. They can identify areas of inefficiency and recommend solutions to help reduce costs and waste, thereby enhancing overall profitability.
3. Increased Sales: eCommerce managers can help you develop and implement strategies to boost your online sales. They can develop effective digital marketing campaigns that target potential customers and optimize your eCommerce website for better user experience and higher conversion rates.
4. Better Customer Experience: eCommerce managers prioritize customer experience by improving website design, optimizing shipping and delivery, handling returns and exchanges, and providing excellent customer service throughout the purchasing process.
5. Cost-Effective: Hiring a full-time eCommerce manager can be expensive, especially for small businesses. Freelance eCommerce managers can provide the same level of service — often at more affordable rates.

Overall, hiring an eCommerce manager can help businesses benefit from expert experience, operate more effectively, increase sales, and achieve a better return on investment.

To hire an eCommerce manager, you can follow these steps:

1. Determine the role: Define the specific skills and qualifications necessary for the position and the goals and objectives you want to achieve through the eCommerce manager.
2. Create a job description: Write a clear and concise job description on Conta that includes the specific responsibilities and qualifications for the role.
3. Review portfolios: Review freelancer portfolios on Contra, as well as resumes and cover letters, to identify candidates who meet the qualifications set out in the job description.
4. Conduct interviews: Conduct interviews with the candidates to assess their experience, skills, and fit with your company culture.
5. Check references: Check references to verify the information provided by the candidates, including past work experience and accomplishments.
6. Make an offer: Based on your evaluation, make an offer to the best candidate that meets all qualifications under consideration.
7. Onboarding: Once the offer is accepted, provide thorough onboarding and training to help the new eCommerce manager settle into the company and the position.

eCommerce managers use various software tools to manage and perform various essential parts of their work. Here are some of the most common software tools used by eCommerce managers:

1. eCommerce Platforms: eCommerce managers use popular platforms such as Shopify, WooCommerce, Magento, BigCommerce, etc., to design, build and manage eCommerce websites.
2. Analytics Tools: Analytics tools such as Google Analytics, Piwik, KISSmetrics, and Mixpanel help eCommerce managers track and analyze user behavior, website traffic, and sales data.
3. Advertising and Marketing Tools: eCommerce managers use tools like Google Ads, Facebook Ads, and Twitter Ads to create and manage targeted advertising campaigns. Email Marketing automation tools like Mailchimp, Klaviyo and Omnisend help in managing newsletters and email campaigns.
4. Inventory Management Software: Inventory management software such as TradeGecko, Ordoro, and Stitch Labs help eCommerce managers to keep track of the inventory levels, and to manage stock at multiple locations and channels.
5. Customer Relationship Management (CRM) Tools: CRM tools such as Salesforce, Zoho, and HubSpot help eCommerce managers manage customer interactions and customer data in a centralized system.
6. Shipping and Logistics Software: Shipping and logistics software such as ShipStation, ShippingEasy, and Shippo help eCommerce managers manage shipping delivery and returns.
7. Fraud detection and security tools: eCommerce managers use tools like Signifyd, ClearSale, and Sift Science to detect and prevent fraud in the checkout process.

These software tools help eCommerce managers to streamline and automate their workflow, saving time, and increasing efficiency in managing their eCommerce business.

Freelance 2D animators are paid commission-free on Contra. They may charge per project, per hour, or per milestone. Freelance 2D animators get paid for the work they produce for their clients. Clients must pay a minimum of $250 or $25 an hour to post an opportunity on Contra.

The cost to hire an eCommerce Manager depends on many factors, including their level of experience and expertise, the scope and complexity of the eCommerce business, the location of the business, and the type of contract, i.e., full-time or part-time employee or freelance contractor.

Freelance eCommerce Managers typically charge on an hourly, daily, or project basis. Hourly rates can range from $30 to $200 per hour, depending on the level of experience and skills required. Daily rates can range from $250 to $1,000 per day, while project rates can vary widely, depending on the scope and timeframe of the project.

It's important to note that hiring an eCommerce Manager can have a significant impact on your eCommerce business's success. A skilled eCommerce Manager can help you increase sales, optimize operations, and improve customer experience, providing a good return on investment.

The salary of eCommerce managers can vary depending on their level of experience, education, location, and the size of the company they work for. According to Payscale, the average salary for an eCommerce Manager in the United States is around $78,000 per year, with a range of about $50,000 to $122,000.

Here's a breakdown of salaries by experience level:

1. Entry-Level eCommerce Manager (less than 1 year experience): Average salary ranges from $43,000 to $70,000 per year.
2. Mid-Level eCommerce Manager (1-4 years of experience): Average salary ranges from $54,000 to $92,000 per year.
3. Experienced eCommerce Manager (5-9 years of experience): Average salary ranges from $74,000 to $125,000 per year.
4. Senior eCommerce Manager (10 or more years of experience): Average salary ranges from $98,000 to $165,000 per year.

Additionally, eCommerce managers may also receive bonuses or commissions based on the company's performance. Bonuses and commissions can significantly increase their earning potential, especially for those working for high-growth startups or companies with aggressive sales goals.

It's worth noting that freelance eCommerce managers can earn varying amounts depending on the scope and complexity of the project, their level of expertise and experience, and the fee structure they set.

Here are some steps you can take to start working as a freelance eCommerce manager:

1. Develop your eCommerce skills: You will need to develop a solid understanding of eCommerce platforms, digital marketing, supply chain management, and product listings. You can take online courses or certifications to develop your eCommerce skills and knowledge.
2. Build a portfolio: As a freelance eCommerce manager, you'll need to show potential clients that you have experience and a track record of success. Building a portfolio on Contra is a great way to showcase your skills and past projects.
3. Find clients: You can find freelance eCommerce manager opportunities on Contra. You can also network with eCommerce professionals and attend industry events to meet potential clients.
4. Set your rates: Decide on your hourly rate or project rate based on market norm in your niche and your experience levels.
5. Create a contract: Once you secure a project, create a contract that outlines the scope of work, timeline, payment details, and other important terms and conditions.
6. Deliver high-quality work: Deliver high-quality work for projects you oversee and maintain good communication with your clients to build a reputation and grow your freelance eCommerce management career.

Yes, there is significant demand for eCommerce Manager jobs, especially in the current digital economy. Online shopping has seen substantial growth worldwide, and companies are investing more resources into eCommerce to capture and retain customers. This has created a significant demand for eCommerce managers who can lead and manage online sales and marketing operations.

According to the US Bureau of Labor Statistics, the employment of Marketing Managers, which includes eCommerce Managers, is expected to increase 10 percent between 2019 and 2029, which is higher than the average job growth rate for all occupations.

Additionally, a survey by LinkedIn found that the demand for eCommerce professionals has increased significantly in recent years. They reported that eCommerce was one of the top three industries with the fastest-growing job market in 2020.

Overall, eCommerce Manager jobs are in high demand, and the trend is expected to continue as eCommerce continues to play a more prominent role in the retail and commerce industries.