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The Unassisted Video Customer Identification Process (VCIP) is a fully automated digital identity verification solution that allows users to complete KYC remotely without a live agent.
It uses AI, liveness detection, and secure integrations to verify identity through video, ID capture, and biometric matching. The system guides users through permissions, data entry, document validation, and a real-time video session with PIN and face checks. AI-powered OCR extracts data from IDs, while facial recognition ensures identity consistency and fraud prevention.
This approach improves user experience, reduces operational costs, and enables faster, scalable onboarding. Overall, it delivers a secure, compliant, and self-service verification process for businesses and users.