Howcanwehelp?

General

Do I have to pay to use Contra?
Contra is built by independents, for independents! Contract, project terms, scope of work, payment tools, messaging, and everything in between is handled right on Contra, and it's all commission-free, the way it should be! 🤗
What makes Contra different from other professional platforms?
Unlike other professional platforms, Contra lets you showcase your skills through projects (not titles!). We stress the importance of building your own trusted community of independents that you love to work with.
What is flexible work?
Flexible work includes:
- Independent work
- Freelancing
- Consulting
- Creating
- Full/Part time remote work
- Flexible schedules
- Flexible payment types (💸 + equity)
Who is Contra for?
Whether you're in product, design, engineering, marketing, writing, or everything in between, as long as you're looking to build and grow your independent career around the life you want to live (no matter your experience level), Contra is for you.
If I'm not based in the US, can I still join?
Absolutely! We're based in the US, but we're a global platform— everyone is welcome! 💛
What is Contra?
Contra is the new professional community that allows anyone to work for themselves. We provide tools created by fellow independents to help you work the way you want with zero commission fees.
What is the Contra Community? How do I join?
We've grown an amazing Slack community filled with talented independents, recruiters, founders, and more! The main purpose of the community is to help you grow your professional community, access helpful resources, and learn with like-minded individuals. 🤩

Profile & Account

How do I delete my account?
We're sad to see you go! 🥺 We would really appreciate hearing why Contra is no longer for you. Feel free to tell us more about how your career has changed, or what Contra can provide for you.
To permanently delete your account:
1. Go to your "Account Settings" page
2. Click "Delete Account" at the bottom of the page
3. Click "Permanently Delete Account"
You have 30 days before your account is permanently deleted if you decide to change your mind.
If I have projects under NDAs, can I make them private?
The ability to private projects is coming soon! 👀
How do I build my community on Contra?
Your community on Contra consists of independents from two different groups.
Your trusted community houses all of the people you add as collaborators on your projects and services, while your extended community are all of the independents that are collaborators from your trusted community.
How do I change the email associated with my account?
To change your email:
- Go to your "Account Settings" page
- Update the email in the Email field
- Click "Save Changes"
- Go to your email inbox
- Click the link to update your email address associated with your Contra account
Why do I have to wait to unlock all of Contra's features?
We're currently giving access to a small group of users to test new features that our team has built. This way, we can ensure these features are the best they can be when we give you access!
As this group is testing our new features, our small but mighty team will continue to review the overwhelming amount of incredible profiles we’ve received— because everyone deserves to have a real human review their work. 💪
How long does it take to set up my profile?
You can set up your profile in under 10 minutes from start to finish! 🤩
What should I do after I sign up?
Fill in your profile details, add projects that you've worked on, add in the services that you provide, and share your Contra link everywhere on the internet! 🚀
Can I add the companies, brands, and agencies that I've worked with?
Of course! You can add the companies, brands, and agencies that you've worked with to the project that you worked on together. Their logos will appear along with their roles and tools on the corresponding project.

For Independent Professionals

Can I use Contra if I'm just starting my independent career?
Absolutely! We give you all of the tools to give you a head start on your independent journey 💪
What kind of opportunities can I get matched with on Contra?
You'll be matched with a variety of full time, part time, and flexible roles— all remote! You'll also get matched with opportunities based on your location preferences 🌎
How often will opportunities be posted?
New opportunities will be posted weekly based on your opportunity preferences. The more preferences you set, the more matches you'll get! 🥸
How can I utilize Contra?
Contra is meant to replace all of your online identities on other professional platforms, but you can also think of us as a supplement to your traditional portfolio that showcases all of the work you've done! 🥸

Services

How do I get hired for my services?
It's all through the grapevine 🍇 Your services can be accessible by the community when you collaborate on different projects, or you can even publicly announce your services to the world wide web. 🌎
When a client gets in touch with you through your service (via email), it removes the awkwardness and time spent defining project scopes, payment details, and timelines.
What are services?
Services give you the opportunity to monetize the skills that you're best at! These skills are ones that can be replicated with a standard price, scope of work, and timeline.
Why do I have to include a price for my service?
To get you from project to payment as quickly as possible, every service you provide must include a "Starting At Price" to reduce the time spent negotiating pricing between you and your client.
If you want to learn more about pricing services, check out our Pricing Your Services guide!
What kinds of services can I post on Contra?
Add any skill that you're able to standardize and replicate for any future project that comes your way. Some examples are:
- 60-Minute Strategy Call
- Ongoing Product Consultation
- Logo Design
Need some help? Here's a guide to services!
What happens if I don't want to add a service?
Your services tab will be hidden from your public profile. Once you add a service, it'll appear on your profile again!
Can I add who I've collaborated with to a service?
This feature is coming soon... 👀

Analytics

What are analytics?
Analytics are a great way to see how your Contra profile is performing to gain actionable insights on how to get more paid projects. You can track profile visits, project and service views, and inquiries.
How can I improve my analytics?
We'll send you a weekly breakdown of your analytics with actionable steps and tips to improve the analytics you care the most about.
Here's an in-depth guide to analytics!

Projects

What are linked projects?
Linked projects allow you to link any of your projects that live on the web right onto your Contra profile!
What do I add to my linked projects?
Once you add a linked project, you'll be prompted to add in a description, your role, and what tools you used. Here's an in-depth guide to linked projects that outlines all the details.
What's the difference between linked and from scratch projects?
Linked projects are links to projects that live on different parts of the internet, while from scratch projects are projects that you create from scratch— you add your own text and photos to tell a story ✍️

Still have questions?

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General

Do I have to pay to use Contra?

What makes Contra different from other professional platforms?

What is flexible work?

Who is Contra for?

If I'm not based in the US, can I still join?

What is Contra?

What is the Contra Community? How do I join?

Profile & Account

How do I delete my account?

If I have projects under NDAs, can I make them private?

How do I build my community on Contra?

How do I change the email associated with my account?

Why do I have to wait to unlock all of Contra's features?

How long does it take to set up my profile?

What should I do after I sign up?

Can I add the companies, brands, and agencies that I've worked with?

For Independent Professionals

Can I use Contra if I'm just starting my independent career?

What kind of opportunities can I get matched with on Contra?

How often will opportunities be posted?

How can I utilize Contra?

Services

How do I get hired for my services?

What are services?

Why do I have to include a price for my service?

What kinds of services can I post on Contra?

What happens if I don't want to add a service?

Can I add who I've collaborated with to a service?

Analytics

What are analytics?

How can I improve my analytics?

Projects

What are linked projects?

What do I add to my linked projects?

What's the difference between linked and from scratch projects?

Still have questions?

Work the way you want