Howcanwehelp?

General

  • Do I have to pay to use Contra?

  • What makes Contra different from other professional platforms?

  • What is flexible work?

  • Who is Contra for?

  • If I'm not based in the US, can I still join?

  • What is Contra?

  • What is the Contra Community? How do I join?

Profile & Account

  • If I have projects under NDAs, can I make them private?

  • How do I build my community on Contra?

  • Why do I have to wait to unlock all of Contra's features?

  • How long does it take to set up my profile?

  • Can I add the companies, brands, and agencies that I've worked with?

For Independent Professionals

  • Can I use Contra if I'm just starting my independent career?

  • How can I get discovered on Contra?

  • What kind of opportunities can I get matched with on Contra?

  • How often will opportunities be posted?

  • How can I utilize Contra?

Services

  • How do I get hired for my services?

  • What are services?

  • Why do I have to include a price for my service?

  • What kinds of services can I post on Contra?

  • What happens if I don't want to add a service?

  • Can I add who I've collaborated with to a service?

Analytics

  • What are analytics?

  • How can I improve my analytics?

  • Why can't I access my analytics?

Projects

  • What are linked projects?

  • What do I add to my linked projects?

  • What makes a good project?

  • What's the difference between linked and from scratch projects?

  • What makes a good project?

General Payments

  • What countries does Contra support for payments?

  • How does Contra make money?

  • When verifying my identity through Stripe, can I only use my SSN (Social Security Number)?

  • If I require further payment assistance who can I contact for support?

  • What does Contra do with my data?

  • How are payments secured?

  • How does Contra process payments?

  • What fees does Contra charge for payments?

Payments For Clients

Payments - For Independents

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