Freelancers using Microsoft Visio in LondonFreelancers using Microsoft Visio in LondonBusiness Analyst for a UK Government client that were migrating their on prem data centres to Azure cloud.
My duties included the following:
- Conducted structured requirements gathering workshops across three senior business departments, engaging stakeholders at varying levels to elicit, validate and prioritise business and functional requirements.
- Facilitated workshops and interviews with senior stakeholders to capture current-state processes and define future-state needs.
- Translated business requirements into clear, actionable documentation including use cases, user stories and acceptance criteria for development and project teams.
- Developed and maintained a requirements traceability matrix to ensure all business needs were mapped to corresponding deliverables and solutions.
Key outcomes included:
- Reduced ambiguity at the outset of the project by establishing clear, agreed requirements before any development or delivery work commenced, minimising the risk of costly rework downstream.
- Produced structured, professional BA artefacts: use cases, user stories and acceptance criteria, that gave delivery teams a clear and unambiguous brief to work from
- Ensured full requirements traceability, meaning every business need could be tracked through to a corresponding deliverable, supporting accountability and quality assurance. Technical Writing for a major Retail client that was on the verge of going Public on behalf of Accenture. Working with the Cybersecurity Programme Manager to unify and capture the deployment of several cybersecurity tools (Tanium, Crowdstrike, Tenable) across 120+ organisations.
My duties included the following:
▪ Supported the programme lead by documenting all SOPs, policies and standards as required by the Cyber team.
▪ Conducted business requirement gathering sessions to develop subsequent documentation such as skills matrix, roles and responsibilities, RACIs and RAID logs.
▪ Supported on project management tasks such as maintaining the RAID logs, overseeing cyber tool deployment and updated status reports.
Key outcomes included:
▪ Created a documentation foundation that the team could operate from independently, reducing reliance on tribal knowledge.
▪ Translated stakeholder needs into structured deliverables — moving from raw requirements to tangible outputs like skills matrices, RACIs, and roles & responsibilities.
▪ Supported successful cyber tool deployment by providing oversight and coordination, contributing to the programme's technical execution. 
