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Cover image for QuickServe — AI Natural Language
QuickServe — AI Natural Language Business Portal & Automated Service Hub The Problem: Traditional business portals require navigating multi-level menus just to check account metrics or raise a support ticket. QuickServe replaces that complexity with conversational actions backed by secure backend execution. Key Deliverables & Architecture: Natural Language Data Access: Queries live balances and recent transaction records directly from SQL Server using structured OpenAI tool calls. Conversational Service Actions: Triggers backend service tickets and workflows straight from the chat interface. Fault-Tolerant Fallback Layer: Rule-based fallback logic ensures critical business queries remain functional even if third-party AI APIs experience downtime. Tech Stack: .NET Core, React, SQL Server, OpenAI API.
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Cover image for Brights developed a SaaS booking
Brights developed a SaaS booking platform for beauty service providers to replace manual scheduling through Instagram messages and phone calls. The platform allows customers to book appointments online, view real-time availability, and pay directly through the app. We built a seamless scheduling experience that simplifies appointment management for both clients and salon staff. The system also includes CRM features, notifications, payment integrations, and tools for managing specialists and services. A key focus was creating an intuitive user experience that reduces friction during booking and improves operational efficiency. The platform was designed to support scalability for growing salons and beauty businesses with multiple locations or specialists. Automated workflows helped reduce missed appointments and manual coordination efforts. By digitizing the entire booking process, the solution improved customer convenience while helping businesses streamline daily operations and increase booking conversions.
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