Freelance Operations Managers in CaliforniaFreelance Operations Managers in California
ProjectsPeople
Ninah Jackson's avatar
Ninah Jackson
Long Beach, USA
Customer Experience + Ecommerce Consultant
Customer Experience + Ecommerce Consultant
Cover image for MODERNIZE CUSTOMER CARE WITH DATA-DRIVEN INSIGHTS
MODERNIZE CUSTOMER CARE WITH DATA-DRIVEN INSIGHTS
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Cover image for FULL-SCALE CUSTOMER EXPERIENCE SOLUTION
FULL-SCALE CUSTOMER EXPERIENCE SOLUTION
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17
Cover image for STREAMLINE WORKFLOWS AND ENGAGEMENT WITH AUTOMATION
STREAMLINE WORKFLOWS AND ENGAGEMENT WITH AUTOMATION
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10
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Operations Manager(2)
Katrina Lee's avatar
Katrina Lee
proValley Center, USA
Executive Operations Partner | Fractional EA for Founders
New to Contra
Executive Operations Partner | Fractional EA for Founders
Cover image for Executive Operations Systems for a Four-Principal Office
Executive Operations Systems for a Four-Principal Office
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7
Cover image for Tiered scheduling system for one
Tiered scheduling system for one Director and three Deputies. Thirteen years, zero double-booking escalations, prep window moved from same-day to 48 hours.
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Cover image for Small businesses want executive-level support
Small businesses want executive-level support without an executive-level salary. That math only works if the hours go further. So, I documented the six workflows that eat the most admin time: meeting notes to action items, inbox triage, first-draft correspondence, travel research, fact-checked research summaries, recurring reports. The important half is the guardrails. Anything sent in a principal's name, anything touching personnel or payroll, any final number in a deliverable, none of it runs unattended. AI drafts. A person decides. This is what powers the KVAS service model.
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75
Cover image for Leaders were walking into meetings
Leaders were walking into meetings cold because materials showed up minutes beforehand. One page. Fixed sections. Issue, decision requested, background, positions in the room, risks. It closes with a single line: what we need from you. The constraint did the work. One page forced the owner to decide what mattered before it ever reached the principal. Adjacent offices picked up the format without anyone mandating it. Illustrative recreation. No real records, agency or client.
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Operations Manager(5)
Kacie Brennell's avatar
Kacie Brennell
San Diego, USA
Efficiency Expert, Project Manager
Efficiency Expert, Project Manager
Cover image for Managed Website Revamp Project
Managed Website Revamp Project
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16
Cover image for Designed and Managed Digital Marketing Strategy for Startup
Designed and Managed Digital Marketing Strategy for Startup
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14
Cover image for Productizing Services for Scalability
Productizing Services for Scalability
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9
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Operations Manager(3)
Frederick Fritzinger's avatar
Frederick Fritzinger
proSonoma, USA
Websites & brand identity for mission-led teams
New to Contra
Websites & brand identity for mission-led teams
Cover image for Sonoma's Closet
Sonoma's Closet
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Cover image for Mending Indigenous Spirits
Mending Indigenous Spirits
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Cover image for Mending Indigenous Spirits: one home
Mending Indigenous Spirits: one home for a Sonoma County nonprofit Mending Indigenous Spirits is a Northern California nonprofit running recovery meetings, cultural events, an artisan market, trainings and a wellness team. All of that was already happening. It just had nowhere to live online. I rebuilt their site so the whole range of the work sits in one place, on the phone, which is where most of their community finds them. I did it pro bono. I still run it. Who arrives, and how The organization supports relatives walking the Red Road and Wellbriety paths of recovery, survivors of domestic violence, unhoused relatives, youth and elders, families affected by Missing and Murdered Indigenous Persons, and Two-Spirit relatives. People often come to it on a hard day. That set the tone for every decision after it. Calm, legible, quick to read on a phone held in one hand. Structure before design Seven programs with nothing holding them together. Any design I put on top would have made it worse, so I mapped the whole range first: Vision, Team, Events, Wellbriety meetings, Artisan Market, Shared Journeys, Trainings. The architecture is the reason it still isn't cluttered two years in. The look Deep charcoal grounds, teal and warm gold, serif headings that carry weight without raising their voice. I wanted the culture to live in the structure and the typography rather than sit on top as ornament. How it's built Next.js and TypeScript over a PostgreSQL database. Events, meetings and trainings are records, not pages anyone re-edits, so the organization adds to the site instead of redesigning it. There's an admin behind all of it, switched off at their request. They send me the news and I publish it. What it has carried The events hub ran their Protect Our Children youth design contest end to end, from the call for entries through to three winners in August 2026. The winners page and the campaign flyer went live the day the board approved them. Still mine to look after The work started in 2025, the rebuild launched in 2026, and I've kept it running since. "Fred stepped up and took the initiative to clean up, rebuild, and reestablish our website. He brought a fresh perspective and created a more polished, welcoming, and well rounded face for our organization. His time, effort, and dedication have helped us present our work, vision, and services in a way that better represents who we are and the communities we serve." "We are truly grateful for Fred stepping up and helping bring our website back to life." Angelica Aviña, Board Chair, Mending Indigenous Spirits
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Cover image for A personal brand for a
A personal brand for a Coast Miwok pinup model and squarebody truck builder in Sonoma County. Her work had been scattered across other people's feeds for a few years and she wanted one place of her own. I built the brand and the site, and behind it a bespoke studio only she can sign into. She uploads her own photos, writes her own captions and orders the galleries herself. 97 photos in there now across four pages. I don't touch it.
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Operations Manager(1)
Elvira Pena's avatar
Elvira Pena
Baldwin Park, USA
Bookkeeper & tax pro managing 90+ clients—cleaning up books,
Bookkeeper & tax pro managing 90+ clients—cleaning up books,
Cover image for Tax Prep & Bookkeeping Support – Tax & Financial Firm I was ...
Tax Prep & Bookkeeping Support – Tax & Financial Firm I was full-time at this tax firm, handling everything from bookkeeping and financial reporting to client calls, office ops, and tech troubleshooting. I: • Maintained QuickBooks records and managed AP/AR • Prepared monthly reports and supported tax prep for clients • Handled incoming docs, organized data, and tracked filings • Ran front office duties, client communications, and scheduling • Built out filing systems that actually made sense for the team • Stepped in for IT support when systems broke during tax season It wasn’t glamorous—but I kept it all running. Being a Swiss Army knife taught me how to juggle pressure, solve problems fast, and never let the books fall behind.
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Cover image for Led Accounting Ops for High-Volume Auto Dealership – 2,000+ ...
Led Accounting Ops for High-Volume Auto Dealership – 2,000+ Transactions/Month I ran the accounting function for a wholesale auto dealership, handling over 2,000 transactions per month across sales, inventory, and vendor accounts. I built the workflow from scratch, cleaned up Dealertrack data, helped sync up other departments so financials could be tracked, supported team members who needed help learning proper entries, and worked beyond my title—doing controller-level work without the controller-level pay. In the end, I advised leadership on financial red flags and recommended winding down operations. They chose not to—and filed bankruptcy shortly after. Not every job ends in a portfolio-perfect story. But this one taught me how to lead, stay honest, and stand firm on the numbers—even when no one wants to hear them.
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Cover image for Bookkeeping & Tax Support for 90+ Clients – CPA Firm I manag...
Bookkeeping & Tax Support for 90+ Clients – CPA Firm I manage bookkeeping for a portfolio of over 90 active clients—primarily in dentistry, law firms, PR, retail, and others. My work includes: • Cleaning up QuickBooks registers and building smart rules to automate categorization • Reconciling multiple accounts monthly, ensuring accurate and up-to-date financial records • Preparing monthly and quarterly financial statements to support decision-making and tax planning • Collaborating with the CPA team on tax compliance, filings, and audit readiness • Helping small business owners understand their numbers and improve how they manage their cash flow Whether it’s a dental office, a solo law practice, or a retail store—I bring structure, clarity, and efficiency to the table so clients can focus on running their business.
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Cover image for Helping a Design Firm Build Financial Structure That Actuall...
Helping a Design Firm Build Financial Structure That Actually Works When I started working with this Design Firm in City of Industry, CA, their books were scattered across platforms—some in QuickBooks, some in Studio Designer, and some... in inboxes. We built a cleaner system from the ground up: Cleaned up reconciliations Built consistent AP/AR processes Used Smartsheet to track jobs & cash flow Generated reports that the owner could actually use I’m not a Studio Designer pro, but I learned enough to keep it all moving. The goal wasn’t perfection—it was peace of mind.
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Operations Manager(1)
Bryan Munoz's avatar
Bryan Munoz
Irvine, USA
Strategy & Product Development | Data Analyst
Strategy & Product Development | Data Analyst
Cover image for Non-Profit Data Management and Salesforce Integration
Non-Profit Data Management and Salesforce Integration
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16
Cover image for Design
Design
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15
Cover image for LLM Prompt Engineering Workshop
LLM Prompt Engineering Workshop
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24
Cover image for Strategic Visual Identities Using Narrative-Driven Design
Strategic Visual Identities Using Narrative-Driven Design
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15
Operations Manager(1)