Custom Communication System for Youth Training Business

📄 Description: Created a full suite of branded communication templates for a youth training business, covering onboarding, check-ins, payment reminders, and re-engagement. This system brought consistency, clarity, and warmth to every touchpoint—saving time and reducing drop-off.

📎 Tools Used: Google Docs, Notion, Gmail

💡 Skills Highlighted: Copywriting, Client Experience, Operational Efficiency

Reduced response time by 50%

Created a scalable, reusable system

Helped maintain consistent tone across all messages