Allan Frederic Donato
Expert Customer & Tech Support Specialist
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Malolos, Philippines
Meet Allan Frederic
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With 20 years of experience in customer service and technical support, I specialize in email, live chat, phone, social media and community forum support. As a former Happiness Engineer at Automattic, Technical Support Manager for IBM, and Brand Ambassador at Payoneer, I bring expertise with tools like Zendesk, Gorgias, Intercom, and Hubspot to your project.
Rate
$25 - $50/hr
Skills and tools
Customer Support Representative
Technical Support Specialist
Customer Success Manager
Community Manager
IT Specialist
Researcher
Technical Writer
WordPress Developer
Web Designer
Web Developer
Gorgias
HubSpot
Zendesk
Intercom
Copyscape
Google Docs
Microsoft Word
Elementor
WooCommerce
WordPress
Freshdesk
Slack
Details
Malolos, Philippines
(GMT+8) China Standard Time (CST), ± 5 hours
Fluent in English