About Allan Frederic Donato | Contra Allan Frederic Donato

Allan Frederic Donato

Allan Frederic Donato

Expert Customer & Tech Support Specialist

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Allan Frederic is ready for their next project!

Malolos, Philippines

Work Services About

Malolos, Philippines

Meet Allan Frederic

With 20 years of experience in customer service and technical support, I specialize in email, live chat, phone, social media and community forum support. As a former Happiness Engineer at Automattic, Technical Support Manager for IBM, and Brand Ambassador at Payoneer, I bring expertise with tools like Zendesk, Gorgias, Intercom, and Hubspot to your project.

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Rate

$25 - $50/hr

Skills and tools

Customer Support Representative Technical Support Specialist Customer Success Manager Community Manager IT Specialist Researcher Technical Writer Web Developer Web Designer WordPress Developer

Details

Malolos, Philippines

(GMT+8) China Standard Time (CST), ±5 hours

Fluent in English

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For independents

Contra Pro Manage freelance projects Get verified as an expert Find jobs Get discovered Sign contracts Send invoices Commission-free payments

For companies

For companies Manage team projects Share hiring workspace Post jobs Discover contractors Sign contracts Approve invoices Global payments & tax compliance

Use Cases

For companies For freelancers For creator tools For agencies For VCs

Resources

Partner networks Advertising Hackathons Creative Human Data Human Creativity Benchmark Human in the loop API Project-based hiring calculator Guide to flexible hiring Guide for agencies Creator tools awards Customer stories Blog FAQs for freelancers FAQs for companies Referrals

Hire Freelancers

Explore all Top independents Design Engineering Marketing Music & audio Social media Video & animation Product Business consulting & HR Other

Contact

Contact support

Company

Mission Careers Terms & conditions Privacy policy Cookie policy

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