Allan Frederic Donato

Expert Customer & Tech Support Specialist

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Malolos, Philippines

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Meet Allan Frederic

With 20 years of experience in customer service and technical support, I specialize in email, live chat, phone, social media and community forum support. As a former Happiness Engineer at Automattic, Technical Support Manager for IBM, and Brand Ambassador at Payoneer, I bring expertise with tools like Zendesk, Gorgias, Intercom, and Hubspot to your project.

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Rate

$25 - $50/hr

Skills and tools
Customer Support RepresentativeTechnical Support SpecialistCustomer Success ManagerCommunity ManagerIT SpecialistResearcherTechnical WriterWordPress DeveloperWeb DesignerWeb DeveloperGorgiasHubSpotZendeskIntercomCopyscapeGoogle DocsMicrosoft WordElementorWooCommerceWordPressFreshdeskSlack
Details

Malolos, Philippines

(GMT+8) China Standard Time (CST), ±5 hours

Fluent in English