
New to Contra
Veronique Chinero is ready for their next project!

Customer Support Operations Specialist helping SaaS and startups optimize helpdesk workflows, CRM processes, and support systems. I improve ticket routing, SLAs, onboarding flows, and internal handoffs to reduce response times and increase efficiency. Experienced with Zendesk, HubSpot, Intercom, and Salesforce, focused on scalable, structured support operations.
$50 - $75/hr
Lagos, Nigeria
(GMT-1) West Africa Time (WAT), ±2 hours
Fluent in French • Professional Working Proficiency in English