Márcia Monteiro

Fractional Customer Success Leader

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Porto, Portugal

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Meet Márcia

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Experienced Project Manager and Customer Success expert with a background in lean manufacturing. My process-oriented approach delivers results. As a fractional customer success leader, I drive growth for B2B startups.

Featured on
Best Portuguese-speaking freelance Customer Support Representatives to hire in 2025Best Portuguese-speaking freelance Customer Success Managers to hire in 2025Best French-speaking freelance Operations Leads to hire in 2025
Skills and tools
Customer Success ManagerOperations Lead Customer Support RepresentativeProject ManagerCommunity ManagerCommunity Support SpecialistAccount ManagerSales ManagerHubSpotIntercomConfluenceFreshdeskNotionCodaZendeskPipedrive
Details

Porto, Portugal

Fluent in Portuguese and English • Professional Working Proficiency in French