Freelancers using Jira in Alberta

Freelancers using Jira in AlbertaFreelancers using Jira in Alberta

Projects People

Peter Chinaka

proEdmonton, Canada

Project Management & Automation Specialist

13: Followers

Project Management & Automation Specialist

Cover image for Jira Service Management Optimization
Redesigned and

Jira Service Management Optimization Redesigned and optimized Jira Service Management for a FAANG client's service operations environment. Rebuilt JSM workflows, SLA rules, and approval logic tied to Azure AD groups. Integrated Microsoft Teams and Outlook for seamless notifications and cross-team communication. Built automation rules for alerts, user flags, and comment restrictions on closed tickets. Results: ✅ Redesigned SLA rules and approval workflows ✅ Azure AD-based approval logic ✅ Teams & Outlook integration for notifications ✅ Automated alerts reducing manual intervention ✅ Delivered improvements that led to repeat business Tech: Jira Service Management, Azure AD, Microsoft Teams, Outlook, Automation Rules

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Cover image for Automated Jira-GitHub Board Integration

Configured a

Automated Jira-GitHub Board Integration Configured a fully automated Jira board integrated with GitHub for Modigie's development team. Built 5 automation rules that transition ticket statuses based on pull request activity — PR opened moves the ticket to In Progress, review requested moves to In Review, and PR merged auto-resolves to Done. Branch naming convention (feature/MOD-###) auto-links commits and PRs to Jira tickets. Eliminated manual ticket updates entirely, reducing context switching for developers and keeping the board accurate in real-time with a full audit trail of code-to-ticket activity. Results: ✅ Zero manual Jira updates required ✅ 5 automation rules for full PR lifecycle ✅ Bi-directional GitHub ↔ Jira sync ✅ 100% PR tracking with auto-linked branches Tech: Jira, GitHub, Jira Automation Rules, Webhooks

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Product Owner at ServiceRocket

Cover image for AI Lead Qualification & CRM

AI Lead Qualification & CRM Automation I built a production AI system that enriches, scores, and qualifies leads using Apollo, PDL, and Claude AI — writing decisions and talking points back to HubSpot. How It's Used: A Sales Rep creates a HubSpot contact. n8n detects it, enriches via Apollo/PDL, runs Claude AI scoring, writes results back in under 60s. Qualified leads trigger Slack alerts. Key Highlights – 5-agent pipeline: Research, Qualification, Routing, Engagement, Feedback – Parallel enrichment + Claude AI analysis – n8n: HubSpot trigger → Vercel → CRM writeback + Slack – Configurable ICP settings — no code needed Outcomes ✓ End-to-end HubSpot → AI → CRM in under 60s ✓ 4-dimension scoring with feedback loop ✓ Live ops dashboard Stack - Python · Vercel · Supabase · n8n · Claude API · Apollo · PDL · HubSpot · Slack · React

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