Successful Organizational Change Management

I specialize in leading successful Organizational Change Management (OCM) for large, complex projects across various industries. With over 20 years of experience, I have implemented change management strategies for major initiatives like IT transformations, M&As, and technology upgrades. My approach focuses on minimizing disruption, ensuring smooth transitions, and fostering adoption of new processes, technologies, or organizational structures.

Key Expertise:

Stakeholder Engagement: Aligning leadership and staff through structured communication plans to ensure smooth buy-in across all levels.

Process & Systems Implementation: Led projects such as the Microsoft 365 transformation at Capilano University and SCADA system segregation for Cenovus Energy, ensuring adoption of new tools and processes through tailored training and support.

Risk Mitigation: Designed and managed change strategies to mitigate risks, improve user adoption, and maintain project timelines, such as the successful network migration for the University of Calgary after a ransomware attack.

Continuous Monitoring & Improvement: Created feedback loops and KPIs to track the success of change initiatives, allowing for real-time adjustments to strategies.