Sr. Records Management Consultant / Sr. Business Analyst

Shawn Payne

Records Management
Product Manager
Project Manager
Microsoft Excel
Microsoft Project
SAP
City of Edmonton

City of Edmonton – Corporate Records Information Management Services (CRIMS)

Role: Sr. RMS Consultant / Sr. Business Analyst
Project: I led the Corporate Records Information Management Services (CRIMS) project, focused on preparing the City of Edmonton for the Workspace Edmonton Initiative. The project involved implementing a corporate records and information management classification system adhering to ISO 15489 standards. I worked with over 36 departments to streamline records management, classify documents, and integrate the records lifecycle from creation to destruction.
Skills: Records Management, ISO Standards, Business Analysis, Document Classification, Stakeholder Management
Impact: The project successfully streamlined the city’s records management processes, ensuring compliance with global standards and improving the efficiency of over 150+ business units. I also facilitated the integration of paper document scanning and metadata systems, helping the city transition to a fully managed digital records environment.
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