Role: Senior Program Manager – IT Transformation (M&A)

Project: I managed the IT transformation during the Sprint/Nextel merger, which involved converging the technologies and infrastructures of both companies. My role was crucial in overseeing the integration of application systems, networks, and call center technologies. The program required extensive vendor management, technology profiling, and resource assessments, along with the implementation of large-scale communication technologies, including Avaya and Genesys systems.

Skills: M&A Integration, IT Transformation, Vendor Management, Telecommunications

Impact: I successfully led the post-merger integration, recovering 40% of redundant licensing costs and achieving a seamless transition of communication technologies across the merged entities. The project was a key part of the merger, ensuring minimal service disruption and operational continuity.