Interested in bringing a new member onto your team? I’ve designed and set up a complete hiring process to give you an idea of what it could look like!
🎥 See a quick walkthrough of the process below!
Overview
The challenge? Set up a hiring workflow for the Virtual Assistant of our dreams. At the time, I was helping an environmental nonprofit fill several vacancies in their team, so I decided to think about which responsibilities could fall under a potential VA role.
Job Brief
Providing clarity around the hiring
Essentially, the creation of our monthly newsletter to almost 5,000 supporters and managing our Facebook and Instagram accounts. Our timeline and process from discussing and finalizing the job brief to onboarding the successful candidate is laid out here. For important technical skills, I split up the section into tools that we regularly use and skills to look for. I also listed some important soft skills for this role – this especially will be useful during interviews.
Sections include:
- Why are we hiring? What's our goal?
- What's the problem we're looking to solve?
- What's our timeline and process?
- What are some important technical skills?
- What are some important soft skills?
- How are we going to assess this role?
Job Description
Attracting the right candidates with an attention-grabbing job description
For the job description, I included a brief about us section and some key messaging to attract the right candidates. Responsibilities are broken down by frequency to provide clarity for the applicant. Requirements include desired experience and skills, what would be nice to have but not necessary, and proficiency in the tools relevant to the position. Lastly, what we can offer the candidate and how to apply.
Application Form + Tracking System
The star of the show – Airtable!
I included some information at the top of the form, so that they can’t miss it. And then I asked them for their contact information, portfolio, resume, references/testimonials, time zone, about themselves, availability, earliest start date, whether they agree to a paid trial task, and questions related specifically to the tools frequently used in this position. These especially will allow us to filter candidates more easily.
The last question asks them to describe themselves in one word, but it’s actually a trick question to see if they were paying attention while reading the job application – “one word” being the keyword here to jog their memories.
The backend also has some hidden fields, such as status, space for notes for myself and the Marketing Manager, and a formula field that automatically displays a checkmark if the candidate entered the right word.
Interview Questions
Range of interview questions to help develop shortlist of candidates for client to review
Back to the hiring workflow, I made sure to have a mix of traditional, behavioural, and situational questions – as well as notes about probing questions, critical skills that the question is addressing, and any other cues.
Trial Tasks
Potential trial tasks for top candidates, allowing the client to use any suitable deliverables for their own company afterwards
Lastly, I came up with a list of 3 potential trial tasks that I could have successful candidates do, that would be extremely helpful regardless of whether they’re hired or not. All of these trial tasks also have some questions to ask ourselves when evaluating their work and other notes.
Looking to expand your team, but don’t have time or know where to begin? Let me handle the whole process, presenting you with the top candidates to choose from.
2021
