Operations Manager- United Better Homes, LLC

United Better Homes is a family-owned and operated roofing company in RI, proudly serving families all over New England since 2003. We are a fully licensed and insured home improvement company in Massachusetts, Connecticut, and Rhode Island. Psst! They're really awesome, check them out here => United Better Homes carries a large variety of windows, doors, roofing, and siding.

• Maintained CRM records with 100% accuracy. • Communicated clearly with leads on various platforms, including Salesforce, HighLevel, CED, and Freshdesk, achieving a 90% lead response rate. • Scheduled appointments with leads, site surveys, and solar consultations using G-Suite, maintaining a 95% on-time scheduling rate. • Submitted permits for approved proposals via the Rhode Island Online permitting portal, achieving a 100% submission success rate. • Pitched sales calls to generated prospective clients, converting 30% into successful sales. • Submitted applications along with day-to-day tasks, ensuring a 98% completion rate. • Prepared reports on lead generation and conversion, demonstrating a 20% increase in lead conversion rates. • Provided administrative support to the team, ensuring optimal operations day-to-day, contributing to a 15% improvement in overall team efficiency.