Versatile VA: Solar Designs, Customer Support & Coordination

Operations Manager- United Better Homes, LLC

Tamika optimized CRM, scheduled solar consultations, submitted permits, pitched sales, and boosted lead conversion by 20%, enhancing team efficiency by 15%.

Virtual Assistant
Data Analyst
Customer Support Representative
CRM
G Suite
Microsoft Office 365

Customer Support Agent- Werkit Zambia Inc.
Customer Support Agent- Werkit Zambia Inc.

Tamika resolved issues swiftly, tailored responses, managed complaints, increased email response time by 40%, and consistently met team goals and quotas.

SEO Specialist
Data Analyst
Customer Support Representative
G Suite
HappyFox
Zendesk

Direct Sales Agent- Multichoice Zambia Ltd.
Direct Sales Agent- Multichoice Zambia Ltd.

Tamika drove a 20% rise in leads, slashed complaint resolution time by 30%, boosted sales by 20%, and lifted customer satisfaction by 25%.

Sales Manager
Digital Marketer
Facebook Analytics
G Suite
Microsoft Office 365

Tiktok Survey- École Polytechnique Fédérale de Lausanne
Tiktok Survey- École Polytechnique Fédérale de Lausanne

Tamika provided detailed, honest feedback on TikTok usage in an interview, offering valuable insights and perspectives.

Data Analyst
macOS
TikTok
Zoom

Efficient Virtual Assistance for Busy Professionals

Tamika managed complex schedules & handled email communication for a high-profile client, resulting in improvements in time management & operational efficiency.

SEO Specialist
Customer Support Representative
Content Writer
AgileCRM
G Suite
Loom

Streamlining Customer Support for Enhanced Efficiency

Tamika synchronized Outlook calendars, eliminated double-bookings, resolved conflicts within 24 hours, and achieved 95% user satisfaction in calendar management

Sales Manager
Data Analyst
Customer Support Representative
G Suite
Microsoft Office 365
Zendesk

Office Manager- MS Carbon Zambia
Office Manager- MS Carbon Zambia

Boosted sales, streamlined office operations, improved efficiency, managed logistics, handled finances, and ensured compliance, driving overall company success.

Sales Manager
Customer Support Representative
Operations Manager
G Suite
Microsoft Office 365
Zendesk