Voggt - Customer Support/Safety
Detlef Wolter
Customer Success Manager
Security Manager
Community Manager
Atlassian
PayPal
Stripe
Voggt
Voggt.com is a dynamic platform blending live streaming with social commerce, enabling users to buy, sell, and explore collectibles through interactive live auctions.
My responsibilities as a customer support agent:
Resolved user inquiries about platform features, payments, and order issues.
Assisted sellers with account setup and auction management.
Provided live moderation, ensuring community guidelines were followed.
Banned users violating platform rules and addressed disputes.
Delivered feedback to enhance user experience and platform functionality.
