Voggt - Customer Support/Safety

Detlef Wolter

Customer Success Manager

Security Manager

Community Manager

Atlassian

PayPal

Stripe

Voggt.com is a dynamic platform blending live streaming with social commerce, enabling users to buy, sell, and explore collectibles through interactive live auctions.

My responsibilities as a customer support agent:

Resolved user inquiries about platform features, payments, and order issues.

Assisted sellers with account setup and auction management.

Provided live moderation, ensuring community guidelines were followed.

Banned users violating platform rules and addressed disputes.

Delivered feedback to enhance user experience and platform functionality.

Like this project

Posted Dec 31, 2024

Managed live moderation, enforced platform rules, resolved shipping issues, and provided customer support to ensure a smooth and fair user experience.

Likes

Views

Clients