E-Learning Platform for Legal BPO Firm

Miguel Martín

Project Manager
Technical Support Specialist
Executive Assistant
G Suite
Notion
Scrapy
WordPress
Zendesk
Managed the website development project for slguniversity.com a skills learning platform for LatAm legal professionals using WordPress LMS.
Planning and design phase
Oversaw the staffing process
Managed the web development process with the developers and collected iterative feedback from users and clients
General troubleshooting and administration of the resulting eLearning platform
Trained fellow instructors and clients on the use of the platform, developing documentation such as user guides and troubleshooting information.

2023

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