While collaborating with Native Interiors AZ, a well-known flooring and renovation company, I delivered top-notch customer assistance. My tasks encompassed the following:

Managed and arranged appointments in a structured manner, ensuring that meetings were set at convenient times for both clients and the business

Assisted customers in real-time through live chat, addressing their inquiries, resolving issues promptly, and ensuring a seamless customer experience.

Worked closely with a remote team, maintaining clear communication and providing daily or weekly reports to keep everyone informed about progress, challenges, and key insights.