24/7 Multichannel Customer Support Service for Native Interiors
Shaheer Fasihi
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Posted Jan 30, 2025
Managed appointment scheduling and client meetings to ensure smooth interactions. Provided real-time live chat support to assist customers efficiently.
While collaborating with Native Interiors AZ, a well-known flooring and renovation company, I delivered top-notch customer assistance.
My tasks encompassed the following:
Scheduling Appointments Efficiently
Managed and arranged appointments in a structured manner, ensuring that meetings were set at convenient times for both clients and the business
Providing Live Chat Support
Assisted customers in real-time through live chat, addressing their inquiries, resolving issues promptly, and ensuring a seamless customer experience.
Collaborating with a Remote Team & Reporting
Worked closely with a remote team, maintaining clear communication and providing daily or weekly reports to keep everyone informed about progress, challenges, and key insights.