A+ Virtual Assistant | E-Commerce Specialist | Customer Support

Isser Espedillon

Personal Assistant
Virtual Assistant
Customer Support Representative
Google Apps
Microsoft Office 365
Zendesk
Experienced Virtual Assistant - 𝑮𝒊𝒗𝒊𝒏𝒈 𝒂 𝒉𝒆𝒍𝒑𝒊𝒏𝒈 𝒉𝒂𝒏𝒅 𝒕𝒐 𝒄𝒍𝒊𝒆𝒏𝒕𝒔 🤝🏻 𝗧𝗛𝗘𝗥𝗘'𝗦 𝗡𝗢 𝗝𝗢𝗕 𝗜 𝗖𝗔𝗡'𝗧 𝗗𝗢! • Under the trust of clients, I efficiently manage a diverse range of responsibilities. These encompass but are not confined to: email management, appointment scheduling, data entry, conducting research, social media administration, customer service provision, logo creation, basic graphic design, presentation design, basic bookkeeping, copywriting, lead generation, voice & chat support, travel arrangement and proficient content creation.
• 90% Client Satisfaction as a Versatile Virtual Assistant: Delivered exceptional support across multiple roles, including customer success, data entry, media buying, copywriting, sales agent, content creation, graphic design, and more, consistently exceeding client expectations and achieving high satisfaction ratings. • 85% Reduction in Response Time as a Customer Service Representative: Streamlined communication processes and enhanced customer interactions through HubSpot CRM, Salesforce, Zoho CRM, and Gorgias, resulting in a significant decrease in average response time and improving overall client satisfaction. • 75% Engagement Increase through Expert Video Editing: Leveraged advanced video editing techniques to create compelling content, boosting audience engagement by 75% across various platforms and enhancing brand visibility.• 90% Client Satisfaction as a Versatile Virtual Assistant: Delivered exceptional support across multiple roles, including customer success, data entry, media buying, copywriting, sales agent, content creation, graphic design, and more, consistently exceeding client expectations and achieving high satisfaction ratings. • 85% Reduction in Response Time as a Customer Service Representative: Streamlined communication processes and enhanced customer interactions through HubSpot CRM, Salesforce, Zoho CRM, and Gorgias, resulting in a significant decrease in average response time and improving overall client satisfaction. • 75% Engagement Increase through Expert Video Editing: Leveraged advanced video editing techniques to create compelling content, boosting audience engagement by 75% across various platforms and enhancing brand visibility.
Skills: Social Media Strategy · Oral Communication · Marketing Strategy · Social Media Management · Social Media Optimization (SMO) · Media Management · Content Marketing · Paid Media Advertising · Digital Marketing · Relationship Development · Creative Ideation · Social Media Advertising · Advertising · Key Metrics · Setting Appointments · Project Management · Paid Social Media Advertising · Video Editing · Social Media Marketing · Adobe Photoshop · Media Marketing · User Generated Content · Marketing · HubSpot · Campaigns · Google Ads · Interpersonal Skills · Search Engine Marketing (SEM) · Content Development · Community Management · YouTube · Advertising Campaigns · Media Trends · Content Strategy · Influencer Marketing · Content Creation · Business-to-Business (B2B) · Writing · Online Campaign Management · Lead Generation · Instagram · Brand Management · Online Advertising · Social Media · Marketing Campaigns
Let's discuss more on how I can help you shall we?
Watch on YouTube
Under the trust of clients, I efficiently manage a diverse range of responsibilities. These encompass but are not confined to: email management, appointment scheduling, data entry, conducting research, social media administration, customer service provision, logo creation, basic graphic design, presentation design, basic bookkeeping, copywriting, lead generation, voice & chat support, travel arrangement and proficient content creation.
Here is what clients book me for, scroll down 👀👀
𝑨 𝒗𝒊𝒓𝒕𝒖𝒂𝒍 𝒂𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒕 𝒐𝒇 𝒂𝒍𝒍 𝒕𝒓𝒂𝒅𝒆𝒔 - 𝑮𝒊𝒗𝒊𝒏𝒈 𝒂 𝒉𝒆𝒍𝒑𝒊𝒏𝒈 𝒉𝒂𝒏𝒅 𝒕𝒐 𝒄𝒍𝒊𝒆𝒏𝒕𝒔 🤝🏻 𝗧𝗛𝗘𝗥𝗘'𝗦 𝗡𝗢 𝗝𝗢𝗕 𝗜 𝗖𝗔𝗡'𝗧 𝗗𝗢!
• Under the trust of clients, I efficiently manage a diverse range of responsibilities. These encompass but are not confined to: email management, appointment scheduling, data entry, conducting research, social media administration, customer service provision, logo creation, basic graphic design, presentation design, basic bookkeeping, copywriting, lead generation, voice & chat support, travel arrangement and proficient content creation.
𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐦𝐚𝐬𝐭𝐞𝐫! 🌊
• All of my customers leave with a smile on their face! And also YOU because of how many more happy and satisfied customers I can convert in your company when I work for YOU!
𝘼𝙥𝙥𝙤𝙞𝙣𝙩𝙢𝙚𝙣𝙩 𝙨𝙚𝙩𝙩𝙞𝙣𝙜 𝙢𝙖𝙨𝙩𝙚𝙧𝙮! 🌊
• Sculpting connections as an appointment setter, I orchestrate daily conversations that resonate with our audience's aspirations. Through personalized calls, I plant seeds of opportunity, cultivating relationships that blossom into fruitful engagements.
𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭! 🌊
• Social Media Guru 📱 | I develop social media strategies, create engaging content, schedule and publish posts, monitor platforms for engagement, respond to comments and messages, analyze performance metrics, stay updated on trends.
𝗧𝗼𝗽 𝗦𝗮𝗹𝗲𝘀 𝗔𝗴𝗲𝗻𝘁! 🌊
• Give me a product and I can sell it to anyone! I orchestrate daily dialogues that resonate with our audience's dreams. From forging connections to sealing deals, I craft compelling narratives that transform prospects into loyal advocates.
𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁 𝗰𝗼𝗻𝘁𝗿𝗼𝗹? 🌊
• I can handle your files like a librarian in a library! Everything would be in place and easy to find - from Email Management to your Cloud Files.
𝗗𝗮𝘁𝗮 𝗲𝗻𝘁𝗿𝘆 & 𝗰𝗮𝗹𝗲𝗻𝗱𝗮𝗿 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝘄𝗶𝘁𝗵 𝗺𝗮𝘅𝗶𝗺𝘂𝗺 𝗮𝗰𝗰𝘂𝗿𝗮𝗰𝘆 🌊
• Data virtuoso and calendar whisperer, adept at weaving order in the digital tapestry. I make harmonizing data streams, sculpting spreadsheets, and orchestrating seamless schedules. Let's sculpt clarity from complexity and synchronize success one keystroke at a time!
𝐂𝐨𝐩𝐲𝐰𝐫𝐢𝐭𝐢𝐧𝐠 🌊
• With nimble fingers typing at 55wpm, I'm the magician of the keyboard, weaving words that sing to the souls of our audience. Daily, I craft compelling copy that dances on the page, sparking conversations, and forging connections that resonate long after the final keystroke.
𝐋𝐞𝐚𝐝 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 🌊
• Lead Generation Wizard ✨ Transforming prospects into profits. All in for Research, Outreach, Conversion. Let's ignite growth together!
𝐂𝐡𝐚𝐭 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 🌊
• Your Chat Support Guru! Your digital lifeline. I Resolve, Assist, Delight. Let's chat away your worries!
𝗚𝗿𝗮𝗽𝗵𝗶𝗰 𝗗𝗲𝘀𝗶𝗴𝗻𝗶𝗻𝗴 & 𝐯𝐢𝐝𝐞𝐨 𝐞𝐝𝐢𝐭𝐢𝐧𝐠 🌊
• Design Dynamo 🎨 Crafting visual magic with Canva and Adobe Premiere Pro. Creating, Innovating and Inspiring. Let's paint your vision!
𝐄𝐦𝐚𝐢𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 🌊
• Email Maestro 📧 | A master in streamlining inboxes, prioritizing messages, drafting and sending correspondence, managing subscriptions, filtering spam, ensuring timely responses, maintaining email etiquette, organizing folders, coordinating meetings and appointments via email, and staying updated on email management tools and best practices.
𝐏𝐫𝐞𝐩𝐚𝐫𝐢𝐧𝐠 𝐏𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧𝐬🌊
• Presentation Pro! I craft engaging slides, design visually appealing layouts, synthesize information effectively, incorporate multimedia elements, ensure coherence and clarity, meet deadlines, adapt presentations to audience needs.
𝐓𝐫𝐚𝐯𝐞𝐥 𝐚𝐫𝐫𝐚𝐧𝐠𝐞𝐦𝐞𝐧𝐭𝐬 🌊
• Go everywhere you want to go, I got you! I arrange flights, accommodations, check different transportation options for you, manage bookings, ensure smooth transitions, provide assistance and support to travelers.
𝗕𝗼𝗼𝗸𝗸𝗲𝗲𝗽𝗶𝗻𝗴 🌊
• Bookkeeping Maestro 📖 I can maintain financial records, track expenses and income, reconcile accounts, prepare invoices and payments, manage payroll, generate financial reports, ensure compliance with regulations.
𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡 🌊
• Research can be tiring right? Time consuming? That's why I'm here *wink*, there's no limit! I'll find any information you need!
Search Engine Optimization 🌊 • I navigate the digital labyrinth, strategically placing your brand at the crossroads of discovery. Through keyword sorcery and technical wizardry, I unveil the path to digital prominence, ensuring your website gleams like a beacon amidst the vast expanse of search engine results.
Ad Campaign 🌊
• I orchestrate a symphony of persuasion, weaving captivating narratives that resonate with your audience's soul. With each ad, I craft a journey of intrigue, leading them down the path of curiosity to the doorstep of conversion, where they eagerly embrace your brand's embrace.
Social Media Ad Campaign 🌊
• In the realm of social media, I wield the power of storytelling to captivate hearts and minds. Through a tapestry of visuals and words, I create a magnetic allure, drawing your audience closer with each scroll. With creativity as my compass, I navigate the digital sea, charting a course to social media stardom for your brand.
🟢 If you are convinced and believe that we are a suitable fit
💬 Leave a custom message and inform me
📞 When would it be most convenient for a Discovery Call?
Partner With Isser
View Services

More Projects by Isser