Virtual Assistant to Vice President of a Top IT Company in UK

Archie M

Project Manager
Executive Assistant
Customer Support Representative
ClickUp
G Suite
Slack

I have successfully supported startups and small business owners by streamlining administrative tasks, managing schedules, and implementing efficient workflows. My expertise in project management and customer service has helped these businesses enhance productivity and focus on growth.

Diary & Calendar Management: I effectively managed the diaries and calendars for three CEOs of startup companies and a VP of Publicis Sapient in the UK. By organizing numerous meetings and appointments with the help of a priority sheet, I ensured that their schedules were optimized for maximum efficiency and productivity.

Email & Communication Management: I handled email correspondence and communication for busy executives, filtering and responding to messages, setting up meetings, and ensuring timely follow-ups. My meticulous attention to detail ensured that no important communication was overlooked.

Project Coordination: I assisted in the coordination of various projects, managing timelines, tracking progress, and ensuring all tasks were completed on schedule. My role as a Project Coordinator at Packt Publishing involved overseeing project milestones and keeping stakeholders informed, resulting in successful project delivery.

Travel Arrangements: I organized complex travel itineraries, including booking flights, accommodations, and ground transportation. My attention to detail ensured smooth and hassle-free travel experiences for executives during domestic and international trips.

Document Management: I created, edited, and managed a variety of documents, including reports, presentations, and spreadsheets. My proficiency in Microsoft Office and Google Suite allowed me to produce high-quality, professional documents tailored to specific needs.

Client & Stakeholder Relations: I maintained strong relationships with clients and stakeholders by handling communications, scheduling meetings, and providing consistent support. My role in stakeholder engagement during a major infrastructure project helped maintain alignment and satisfaction at all levels.

Social Media & Content Management: I managed social media accounts and content calendars for various clients, ensuring that posts were timely, engaging, and aligned with overall brand strategies. My work contributed to increased engagement and a stronger online presence for several brands.

Research & Data Analysis: I conducted in-depth research and data analysis to support decision-making processes. For instance, I gathered market insights that informed strategic planning for a client’s new product launch, leading to a well-targeted and successful campaign.

Tools Proficiency: I am proficient in using tools like Microsoft Office, Google Suite, Trello, Asana, Slack, and Zoom to manage tasks, collaborate with teams, and communicate effectively. My expertise with these tools ensured that all virtual tasks were handled efficiently and with precision.

Expense & Budget Management: I managed expenses and budgets for various projects, ensuring that all financial aspects were tracked accurately. My role in budget management for a large-scale construction project resulted in optimized resource allocation and a 10% cost reduction.

Continuous Improvement: I continually sought ways to improve processes and increase efficiency in my role as a Virtual Assistant. Implementing new tools and techniques led to smoother workflows and better time management, enhancing overall productivity for my clients.

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