Freelancers using Jira in North Druid HillsFreelancers using Jira in North Druid Hills
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Lindsey Morgan's avatar
Lindsey Morgan
pro
Atlanta, USA
SaaS Product + Brand Designer for Growth + Scale ✨
$1k+
Earned
4x
Hired
5.0
Rating
24
Followers
SaaS Product + Brand Designer for Growth + Scale ✨
Cover image for Coral Health | Product (App) Design
Coral Health | Product (App) Design
1
54
Cover image for Widetooth | Gen-Z Hair Accessories Brand and Shopify Design
Widetooth | Gen-Z Hair Accessories Brand and Shopify Design
0
6
Cover image for AURA | HR Tech Branding & Framer Web Design
AURA | HR Tech Branding & Framer Web Design
0
12
Cover image for Real Estate App + Framer Website
Real Estate App + Framer Website
0
6
Jira(1)
Ruth-Ann Bailey's avatar
Ruth-Ann Bailey
East Point, USA
Fractional SaaS Customer Success Manager Retention & Growth
New to Contra
Fractional SaaS Customer Success Manager Retention & Growth
Cover image for These snapshots highlight my work
These snapshots highlight my work leading customer success initiatives across multiple SaaS organizations, focusing on onboarding systems, retention strategy, and revenue expansion. I built scalable lifecycle frameworks, implemented renewal and health-scoring processes, and improved customer engagement strategies to drive measurable outcomes. Across these engagements, the results included a 43% increase in renewal revenue, 15% reduction in churn, 25% account revenue growth, and 60% improvement in customer retention, while maintaining strong customer satisfaction and operational efficiency. Skills Demonstrated Customer Success Strategy Customer Retention & Expansion Enterprise Account Management Onboarding & Lifecycle Design Customer Health Scoring Revenue & Renewal Optimization
0
41
Cover image for I help SaaS companies reduce
I help SaaS companies reduce churn, increase renewals, and scale customer success systems that drive long-term revenue growth.
0
46
Cover image for Customer Health & Retention Stragey
Customer Health & Retention Stragey
0
17
Cover image for Customer Onboarding Framework
Customer Onboarding Framework
0
21
Jira(1)
Shae Smith's avatar
Shae Smith
Atlanta, USA
Startup-experienced Product Strategist & Engineer helping ea
Startup-experienced Product Strategist & Engineer helping ea
Cover image for Technical Product Management for Multi-Brand Restaurant Platform
Technical Product Management for Multi-Brand Restaurant Platform
0
4
Cover image for Feature Delivery for Healthcare Startup
Feature Delivery for Healthcare Startup
0
2
Cover image for Lantern Product Development and Scaling
Lantern Product Development and Scaling
0
0
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Jira(2)
Britney Morgan's avatar
Britney Morgan
Atlanta, USA
Expert Product Manager for Early Stage Startups
Expert Product Manager for Early Stage Startups
Cover image for Digital Maternal Health Solution - Mae
Digital Maternal Health Solution - Mae
0
7
Cover image for SportsConnectU - College Recruiting App
SportsConnectU - College Recruiting App
0
5
Cover image for Webby-Award Winning ARRAY Crew
Webby-Award Winning ARRAY Crew
0
10
Cover image for Led Product Marketing for EdTech Solution MAD-Learn
Led Product Marketing for EdTech Solution MAD-Learn
0
5
Jira(2)
Robert Stowe's avatar
Robert Stowe
Atlanta, USA
User Interface Development Expert
User Interface Development Expert
Cover image for Engineering & Project Management
Engineering & Project Management
0
6
Cover image for 12+ Years of Web Development for Corporate Clients
12+ Years of Web Development for Corporate Clients
0
9
Cover image for Custom Data Visualizations
Custom Data Visualizations
0
11
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Jira(1)
Shani Tené's avatar
Shani Tené
North Druid Hills, USA
Expert PM & Problem Solver for Creative Agencies
Expert PM & Problem Solver for Creative Agencies
Cover image for Operational Streamlining for Increased Productivity
Operational Streamlining for Increased Productivity
0
0
Cover image for Cross-Functional Team Coordination Success
Cross-Functional Team Coordination Success
0
0
Cover image for The Glue That Keeps the Team Together
The Glue That Keeps the Team Together
0
0
Cover image for Creative Agency Project Revamp
Creative Agency Project Revamp
0
0
Jira(2)