Customer Service Consultant/Admin | GO TEAM
Reginald Ugay
Auditor
Customer Support Representative
Database Administrator
Adobe Acrobat
Freshdesk
Salesforce
March 2020 - December 2020
Customer Service Consultant/Admin | Energy Ease:
• Prepare/customize agreements using adobe acrobat;
• Review financial agreements & documents;
• Communicate with all suppliers, customers, and account managers on outstanding documentation and approval conditions, and update CRM.
Customer Support | The Growth Faculty:
• Answer customer emails and chat through Freshdesk;
• Process all requests using Salesforce;
• List building;
• Highlight videos to market future events;
• Format event previews.
