Reginald Ugay
Top-Tier Customer Support & Sales Specialist
Ready for work
Reginald is ready for their next project!
Jul 2025 - Oct 2025
• Assisted patients with navigating clinical trial opportunities through phone and email communication;
• Screened patients for eligibility and collected accurate medical and demographic information;
• Connected qualified patients with appropriate clinical trial sites and next steps;
• Provided clear guidance and empathetic support as a patient concierge;
• Managed high volumes of phone calls and emails in a fast-paced environment;
• Maintained accurate patient records and performed detailed data entry;
• Coordinate with internal teams for follow ups.
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44
Enrollment Specialist
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3
Guest Communications Specialist | StayHeirloom
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5
Director of Customer Advisory Board/Appointment Setter | IPO Arc
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8
Virtual Assistant | INTEGRAL ELECTRICS QLD
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3
Customer Service Consultant/Admin | GO TEAM
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7
Sales Development Representative/Trainer | EXECUTIVE BOUTIQUE
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1
Administrative Assistant | PERTH SECURITY SERVICES
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7
Publishing Consultant | AUTHOR SOLUTIONS CEBU
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5
Citiphone Officer | CITIBANK PHILIPPINES
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2
Technical Support | SUTHERLAND DAVAO
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2
Product Support Representative | Concentrix
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4