Reginald Ugay
Top-Tier Customer Support & Sales Specialist
Ready for work
Reginald is ready for their next project!
Jul 2025 - Oct 2025
• Assisted patients with navigating clinical trial opportunities through phone and email communication;
• Screened patients for eligibility and collected accurate medical and demographic information;
• Connected qualified patients with appropriate clinical trial sites and next steps;
• Provided clear guidance and empathetic support as a patient concierge;
• Managed high volumes of phone calls and emails in a fast-paced environment;
• Maintained accurate patient records and performed detailed data entry;
• Coordinate with internal teams for follow ups.
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