Top-Tier Customer Support & Sales Specialist

Reginald Ugay

Starting at

$

25

/hr

About this service

Summary

With over a decade of experience in customer support, I specialize in resolving complex issues quickly and improving customer satisfaction. My extensive technical knowledge, combined with strong communication skills, allows me to solve problems efficiently while providing a personalized and positive experience for each customer. I'm dedicated to delivering top-tier support and ensuring every customer feels valued and understood.

What's included

  • Customer Support Solutions

    Comprehensive customer support including troubleshooting, query resolution, and technical assistance, ensuring high client satisfaction and retention.

  • Client Relationship Management

    Building and maintaining strong client relationships through regular communication, feedback management, and addressing client concerns promptly and professionally.

  • Training and Onboarding of Clients via Video Call

    Facilitating seamless onboarding and ensuring clients are well-prepared.

  • Administrative Assistance

    Efficient management of administrative tasks such as scheduling, data entry, and CRM updates, ensuring smooth business operations and timely project completion.

Skills and tools

Technical Support Specialist

Virtual Assistant

Customer Support Representative

Adobe Acrobat

Asana

Google Sheets

Salesforce

Zoom

Industries

Customer Service
Service Industry
Technical Support

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