Wonder - Franchisors Online Platform

VictorFlow Agency

UX Researcher
Low-Code/No-Code
Web Developer
Figma
Slack
Webflow
WonderFranchises.com is an online platform that connects potential franchise owners with franchisors.
The platform aims to make the process of finding, evaluating, and buying a franchise as easy and seamless as possible. The primary goal of the platform is to help individuals find a franchise that aligns with their personal and professional goals.

Challenge

The primary challenge was to design a user-friendly platform that would appeal to both franchisors and potential franchise owners. The platform had to be easy to use, informative, and visually appealing. Additionally, the platform had to be scalable and adaptable to accommodate the growing number of users.
Wonder Website Challenge
Wonder Website Challenge

Problem Statement and Solution

Our team began by conducting a thorough analysis of the existing platform, including its features, design, and functionality. Based on this analysis, we identified several areas for improvement.
The first step was to streamline the registration and login process. We simplified the registration process, reducing the number of steps required to create an account. We also added a social media login option to make it easier for users to access the platform.
We also revamped the dashboard, making it more user-friendly and informative. The dashboard now displays all the essential information users need to manage their accounts, including their activity history and current status.
To help users find franchises that align with their goals, we added advanced filtering options. These filters allow users to search for franchises based on location, investment level, industry, and other factors.
To make the platform more visually appealing, we updated the color scheme and added more images and videos throughout the site. We also redesigned the homepage, making it more engaging and informative.

Competitor Analysis

We conducted a thorough competitor analysis, looking at similar platforms and their strengths and weaknesses. We identified several key areas where we could differentiate WonderFranchises.com from the competition, including:
Competitor Analysis
Competitor Analysis

#1 Advanced filtering options

Many of our competitors do not offer the same level of advanced filtering options that we do, making it harder for users to find franchises that align with their goals.

#2 Informative dashboard

Our dashboard provides users with all the essential information they need to manage their accounts, including activity history and current status.

#3 User-friendly interface

We focused on designing a platform that is easy to use and navigate, with clear and concise information throughout.

Website Overview

After completing the design work, WonderFranchises.com saw a significant increase in user engagement and retention. The new design helped to improve the user experience, making it easier for users to find and evaluate franchises.
Additionally, the platform saw an increase in the number of franchise owners signing up to be listed on the site, which helped to expand the platform's offerings.
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