Claims Follow-up & Resolution

Ericka Dalmacio

0

Data Entry Specialist

Virtual Assistant

Customer Support Representative

8x8

Google Sheets

Microsoft Outlook

Client/Agency: Global Medical VA
As a Claims Specialist at Global Medical VA, I ensure timely and accurate claim resolution, working diligently to follow up on claims and secure prompt payments. My role is integral to maintaining smooth financial operations for healthcare providers.
Challenge 💪
The main challenge was ensuring claims were processed and paid without delay. Delays in claim resolution could impact cash flow and provider relationships.
Solution & Achievements
I created and implemented streamlined workflows that improved claims tracking and follow-up efficiency. These proactive solutions helped clear backlogs, ensuring claims were resolved and paid faster. As a result, I significantly reduced delays and improved the overall claims process.
Results 🎯
My initiatives led to the successful resolution and timely payment of claims, improving cash flow and provider satisfaction. The workflow improvements I implemented resulted in a more efficient, effective claims process.
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Posted Nov 24, 2024

This project led claims follow-ups and dispute resolutions, ensuring accurate submissions and timely payments.

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Tags

Data Entry Specialist

Virtual Assistant

Customer Support Representative

8x8

Google Sheets

Microsoft Outlook

Insurance Verification & Prior Authorization Management
Insurance Verification & Prior Authorization Management
Customer Care & Performance Excellence
Customer Care & Performance Excellence