Insurance Verification & Prior Authorization Management

Ericka Dalmacio

Data Entry Specialist
Customer Support Representative
Gmail
Google Sheets
Microsoft Outlook
Client/Agency: Global Medical VA
As an Insurance Verification & Prior Authorization Specialist at Global Medical VA, I ensure seamless patient care by verifying insurance benefits and securing timely prior authorizations for treatments and services. My role is critical in bridging the gap between patients, healthcare providers, and insurance companies, ensuring no delays in patient care.
Challenge 💪
The biggest challenge I face is verifying insurance benefits and securing prior authorizations ahead of patient appointments. Delays in this process can disrupt treatment schedules, impacting patient care.
Solution & Achievements 🏆
To address this, I developed efficient workflows that streamline both insurance verification and prior authorization processes, ensuring faster approvals and accurate benefit verification. My proactive approach led to the elimination of backlogs, ensuring all authorizations and patient records are up-to-date.
Results 🎯
By refining workflows and improving processes, I’ve consistently reduced approval delays and ensured timely treatment for patients. My efforts have not only increased efficiency but also enhanced client satisfaction by delivering seamless and timely healthcare services.
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