Customer Support & Operations Specialist

Nia Nguyen

Verified

1

Customer Support Representative

Operations Manager

Intercom

Notion

Slack

FinTech

Helping users navigate platforms, troubleshoot issues, and streamline operations
As a Customer Support & Operations Specialist, I specialize in guiding users through platform navigation, troubleshooting technical issues, and ensuring smooth operational workflows. With a strong background in customer success, I offer:
✅ Efficient troubleshooting – Quickly diagnosing and resolving user issues ✅ Platform navigation support – Ensuring seamless user experiences ✅ Operational excellence – Streamlining processes to improve efficiency ✅ Clear communication – Providing professional and friendly support
I’ve worked with global companies, helping customers navigate platforms smoothly while optimizing operations for better efficiency. If you need a reliable customer support expert who makes things easier for your users and keeps everything running smoothly, I’d love to chat! 😊
📍 Remote | Fintech, and e-commerce businesses
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Posted Nov 1, 2024

Helping users navigate platforms, troubleshoot issues, and streamline operations Remote | Fintech

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Timeline

Oct 7, 2024 - Ongoing

Clients

Contra

Tags

Customer Support Representative

Operations Manager

Intercom

Notion

Slack

FinTech

Nia Nguyen

Customer Support Specialist

Customer Success & Affiliate Relations
Customer Success & Affiliate Relations
Relations & Key Account Management
Relations & Key Account Management
Enhancing Customer Success in Real Estate
Enhancing Customer Success in Real Estate
Customer Support
Customer Support