Customer Success & Affiliate Relations

Nia Nguyen

0

Sales Development Representative

Customer Support Representative

ChatGPT

LiveChat

Slack

FinTech

Helping fintech users with account management, platform navigation & affiliate expansion
With expertise in fintech customer success, I help users navigate platforms, manage accounts, and troubleshoot finance-related issues. My experience includes working with Deriv, where I:
🔹 Assisted users with account setup, verification, and management 🔹 Provided platform navigation support to ensure seamless transactions 🔹 Handled fintech-related inquiries, resolving issues efficiently 🔹 Supported affiliate relationship expansion, optimizing partnerships
If you're looking for a customer success specialist who understands fintech, compliance, and affiliate relations, I’m here to help!
📍 Remote | Available for fintech, trading, and e-commerce businesses
Like this project
0

Posted Feb 5, 2025

Helping fintech users with account and asset management, platform navigation & affiliate expansion

Likes

0

Views

1

Timeline

Oct 12, 2023 - Oct 7, 2024

Clients

Deriv

Tags

Sales Development Representative

Customer Support Representative

ChatGPT

LiveChat

Slack

FinTech

Nia Nguyen

Customer Support Specialist

Relations & Key Account Management
Relations & Key Account Management
Enhancing Customer Success in Real Estate
Enhancing Customer Success in Real Estate
Customer Support
Customer Support
 Customer Support & Operations Specialist
Customer Support & Operations Specialist