Property & VIP Account Manager

Nia Nguyen

📌 Project Scope:
Helping businesses manage key client relationships, grow strategic partnerships, and optimize account management processes to drive long-term success and revenue growth. ✅ Deliverables: 1️⃣ Key Account Management Oversee and nurture high-value client relationships Ensure smooth communication, retention, and account expansion Handle contract renewals, negotiations, and upselling opportunities
2️⃣ Customer Success & Retention
Implement customer engagement strategies to enhance satisfaction Develop churn prevention plans and improve client loyalty Gather and analyze feedback for continuous improvement
3️⃣ Onboarding & Account Optimization Guide new partners, affiliates, and key accounts through a seamless setup Provide training, best practices, and personalized onboarding support Ensure a smooth transition into long-term collaboration
4️⃣ Data-Driven Relationship Management Track KPIs, client behavior, and revenue growth Provide insightful reports on partner and key account performance Optimize strategies based on customer and affiliate trends
Like this project

Posted Nov 1, 2024

Delivering luxury experiences & seamless event hosting for high-profile guests

Likes

3

Views

20

Timeline

Nov 22, 2022 - Dec 12, 2023

Clients

Vingroup

 Customer & Operations Support
Customer & Operations Support
Onboarding Specialist
Onboarding Specialist

Join 50k+ companies and 1M+ independents

Contra Logo

© 2025 Contra.Work Inc