Relations & Key Account Management

📌 Project Scope:

Helping businesses manage key client relationships, grow strategic partnerships, and optimize account management processes to drive long-term success and revenue growth. ✅ Deliverables: 1️⃣ Key Account Management Oversee and nurture high-value client relationships Ensure smooth communication, retention, and account expansion Handle contract renewals, negotiations, and upselling opportunities 2️⃣ Affiliate & Partnership Growth Identify and onboard strategic partners, affiliates, and collaborators Develop partnership programs that drive mutual growth Monitor performance metrics and optimize affiliate relationships

3️⃣ Customer Success & Retention

Implement customer engagement strategies to enhance satisfaction Develop churn prevention plans and improve client loyalty Gather and analyze feedback for continuous improvement

4️⃣ Onboarding & Account Optimization Guide new partners, affiliates, and key accounts through a seamless setup Provide training, best practices, and personalized onboarding support Ensure a smooth transition into long-term collaboration

5️⃣ Data-Driven Relationship Management Track KPIs, client behavior, and revenue growth Provide insightful reports on partner and key account performance Optimize strategies based on customer and affiliate trends

📍 Remote | Available for SaaS, fintech, and e-commerce businesses