Flat6labs

Elyes Ben M'rad

Data Visualizer
Web Designer
Product Designer
Figma
Zeplin
Flat6Labs

Summary

I was responsible for a comprehensive redesign of the user experience, which involved a complete overhaul of the design process, from low-fidelity wire-framing to high-fidelity pixel-perfect mockups. In order to achieve this, I conducted interviews with potential users, restructured the UX architecture, and collaborated closely with the development team during the implementation phase.

Personas

To optimize our time and develop an effective prototype, I employed the lean persona framework to identify three distinct user personas and document their high-level goals. Using this information, I was able to create a prototype and refine it further by conducting user testing. This allowed us to gain valuable insights and make informed design decisions.

Admin

"Flat6labs is an organization that aims to launch multiple digital incubation programs in Tunisia."
Wants to have an overview of all the startups attending the programs
Needs to be able to track their progress
Needs to be able to create and modify users
Needs to be able to respond online to support and mentor requests

Incubators

"This platform will help us to create a digital program and recruit new startups. We aim to have a platform that helps us run different cycles during the year."
Wants to be able to create new Incubation programs on the platform
Wants to run the incubation program digitally
Wants to invite and promote the programs to startup founders
Wants to create curriculums for each cycle
Wants to create private and public events on the platform

Startups

"We are looking for a simple platform that helps us apply to different incubation programs in Tunisia."
Wants one platform to apply to all the startup programs available in Tunisia.
Wants to have a platform where they can track their progress
Wants a platform that will help them interact with the incubator
Wants a platform that will help them get the support needed. Ex: Mentors support, etc.

Wireframes

We created a Mobile App for the user, an iPad App for the shop, and a web dashboard.

Low Fidelity Wireframing

High Fidelity Wireframing

Learnings

Spend the required time on UX Low fidelity wire-framing

Upon joining the project, I immediately recognized that the UX had been mishandled by a team with limited experience in UX design.
To address this, I devoted a significant portion of my time to developing a new UX architecture. This allowed me to work more efficiently when creating high-fidelity mockups and the final design.

Communication with the dev team and PM is key!

In spite of the complexity and challenges involved, I successfully delivered the project within an incredibly tight timeframe. This was made possible, in large part, by the exceptional support I received from the engaged PM/Development team, who were always available for UX reviews.
Effective communication was also a key factor in the project's success, with all stakeholders working closely together to ensure that everything ran smoothly.
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