Customer Service Specialist for Client Relations by Wendy MwendeCustomer Service Specialist for Client Relations by Wendy Mwende

Customer Service Specialist for Client Relations

Wendy Mwende

Wendy Mwende

Executive Assistant

Customer Success Manager

Customer Support Representative

HubSpot

HubSpot

Slack

Slack

Zendesk

Zendesk

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Posted Nov 12, 2024

I provided dedicated support to enhance customer experience. I managed client inquiries effectively and resolved issues by utilizing CRM and support tools.

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Executive Assistant

Customer Success Manager

Customer Support Representative

HubSpot

HubSpot

Slack

Slack

Zendesk

Zendesk

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Wendy Mwende

Wendy Mwende

Executive Assistant | Virtual Assistant | Administrative

Virtual Assistant for SaaS Startup

Virtual Assistant for SaaS Startup

Executive Assistant

Executive Assistant

Customer Growth Specialist for GenChat AI

Customer Growth Specialist for GenChat AI

Human resources for an automation company

Human resources for an automation company

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For independents

Contra Pro Manage freelance projects Get verified as an expert Find jobs Get discovered Sign contracts Send invoices Commission-free payments

For companies

For companies Manage team projects Share hiring workspace Post jobs Discover contractors Sign contracts Approve invoices Global payments & tax compliance

Use Cases

For companies For freelancers For creator tools For agencies For VCs

Resources

Partner networks Advertising Challenges Creative Human Data Human Creativity Benchmark Human in the loop API Project-based hiring calculator Guide to flexible hiring Guide for agencies Creator tools awards Customer stories Blog FAQs for freelancers FAQs for companies Referrals

Hire Freelancers

Explore all Top independents Design Engineering Marketing Music & audio Social media Video & animation Product Business consulting & HR Other

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Contact support

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Delivered high-quality customer service via chat and email, achieving a 20% increase in satisfaction scores and 95% first-contact issue resolution.