Customer Service Specialist for Client Relations
Wendy Mwende
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Executive Assistant
Customer Success Manager
Customer Support Representative
HubSpot
Slack
Zendesk
Delivered high-quality customer service via chat and email, achieving a 20% increase in satisfaction scores and 95% first-contact issue resolution.
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I provided dedicated support to enhance customer experience. I managed client inquiries effectively and resolved issues by utilizing CRM and support tools.
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Executive Assistant
Customer Success Manager
Customer Support Representative
HubSpot
Slack
Zendesk
Wendy Mwende
Executive Assistant | Virtual Assistant | Customer Success
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