Inbox Done

Edwin Kithinji

Personal Assistant
Virtual Assistant
Executive Assistant
Gmail
Microsoft Excel
Microsoft Outlook

Email Management

Effective email and accounts management involves organizing, monitoring, and maintaining communication channels and account systems to enhance productivity and ensure smooth operations.
Inbox Organization
Sorted over 500 emails daily, prioritizing urgent messages, categorizing them into labeled folders, and archiving old emails for easy retrieval.
Used filters and automation tools to route newsletters, promotions, and client communications appropriately.
Email Communication
Drafted, proofread, and responded to professional emails on behalf of clients, ensuring clarity and professionalism.
Followed up on pending matters and scheduled email reminders for critical deadlines.
Accounts Setup and Maintenance
Created and maintained multiple email and software accounts for team members, ensuring proper permissions and password security.
Regularly updated account information and performed routine checks for inactive accounts or breaches.
Calendar and Meeting Coordination
Managed shared calendars, scheduled appointments, and sent automated email invites with meeting details.
Synced email accounts with calendar tools to streamline notifications and reminders.
Reporting
Monitored email analytics (e.g., open rates) for campaigns and provided actionable insights.
Inbox Done
Email de-clattering, answering emails and other accounts portfolios, LinkedIn, Twitter and Facebook. As an Email and Accounts Manager, I’m basically the gatekeeper of the inbox jungle, taming spam beasts and organizing chaos into neatly labeled folders. I ensure every account is as secure as a dragon’s hoard and respond to emails with accuracy and speed. Need a password reset? I’ve got it faster than you can say “forgot again!” Managing accounts and emails? Call me the digital ninja of efficiency!

Social Media and Account Management- The Hand-On Approach

Effective social media and account management involve strategic planning, content creation, audience engagement, and performance analysis to enhance brand visibility and drive results.
The Hand-On Approach
Content Creation and Scheduling
Developed visually engaging posts and captions tailored for platforms such as Instagram, Facebook, LinkedIn, and Twitter.
Designed and implemented a content calendar, scheduling posts using tools like Hootsuite and Buffer to ensure consistent posting.
Audience Engagement
Responded to comments, direct messages, and reviews promptly, fostering community engagement and positive interactions.
Conducted polls, contests, and Q&A sessions to boost audience participation.
Account Setup and Optimization
Created professional accounts and optimized profiles with updated bios, links, and branding elements.
Ensured consistent branding across all platforms with cohesive visuals and messaging.
Analytics and Reporting
Monitored key performance metrics (engagement, reach, and conversions) using tools like Google Analytics and platform insights.
Generated monthly reports summarizing growth trends, campaign outcomes, and recommendations for improvement.
Ad Campaign Management
Created targeted ad campaigns to drive traffic, increase followers, and promote services, achieving a 20% increase in leads within a month.
This hands-on approach delivers impactful results, ensuring platforms effectively support desired goals.
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