Customer Satisfaction Specialist | 06/2018 - 01/2019.
Alexis Araujo
Assist customers with the creation of tickets regarding failures and complaints with their phone services.
I.T. levels I & II and general troubleshooting.
Prepare, collect, and/or send electronic invoices via email.
Assist with mobile phones and device Sales through the phone, web page and/or mobile app.
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Posted Jun 2, 2024
Assist customers with inquiries, troubleshoot technical issues, provide account support, process orders, and ensure a positive customer experience.
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Clients
Alorica
Verizon Wireless
