Customer Satisfaction Specialist | 06/2018 - 01/2019.
Alexis Araujo
Sales Manager
IT Specialist
Customer Support Representative
Alorica
Verizon Wireless
Assist customers with the creation of tickets regarding failures and complaints with their phone services.
I.T. levels I & II and general troubleshooting.
Prepare, collect, and/or send electronic invoices via email.
Assist with mobile phones and device Sales through the phone, web page and/or mobile app.
