Community & Content Moderator | 01/2023 - 04/2024.

Moderate appropriately and precisely usernames as well as every image, comment or conversation that takes place within the online multiplayer services.

Usage of specialized ticketing software to create and escalate tickets related to especial/delicate situations.

Heavy daily usage of different communication platforms to keep flow of information with different levels of IT to help address players/servers issues.

Database managment regarding banned accounts/profiles requiring access to in-game services.

Maintain a direct line of contact and support with in-game developers to be able to provide accurate information/details to players and the community.