AI-Powered Phone & Caregiver Dashboard for Safer Senior Living

Anush | Ex - Freshworks

AI-Powered Phone & Caregiver Dashboard for Safer Senior Living

Client

Senior Phone
Industry
HealthTech / Assistive Technology

Challenge

Seniors today face two overlapping risks: the emotional toll and financial harm of spam/scam calls, and the physical risks of living independently without reliable oversight. Families and caregivers, meanwhile, carry the stress of constantly checking in, often without tools that provide visibility or control. Existing phones are either too complex for seniors or too limited to deliver trust signals, safety alerts, or remote monitoring.

Solution

We built Senior Phone as a trust layer for communication and care, combining four key components:
Simplified Phone UI — Large visuals, one-touch actions, and minimal friction so seniors can answer calls confidently.
AI Call & Caller Alerts — Smart classification of incoming calls with intuitive labels, reducing exposure to scams while highlighting important calls.
Comprehensive Alert Preferences — Fall detection, SOS button, geofence alerts, medicine reminders, network status, and battery monitoring — all configurable from the caregiver dashboard.
Caregiver Dashboard & Website — A remote control center where families review call logs, receive alerts, adjust safety settings, and learn about the product’s peace-of-mind benefits through an educational marketing site.
Together, these touchpoints make Senior Phone safer than a landline, simpler than a smartphone, and smarter with AI-powered oversight.
The emotional takeaway: “Give your loved ones the freedom to live independently — and the peace of mind to know you’ll be there when it matters.”

Tags

Product Design & Strategy
UI/UX Design for Healthcare Platforms
User Flows & Conversion Optimization
Accessibility-First Web Design (WCAG)
Web Development (Responsive)
Information Architecture for HealthTech
Trust & Compliance-Driven Design

Let’s Build What’s Next — Together.

If you’re looking to design or develop a product, website, or platform that connects deeply and performs flawlessly —
👉 Visit my website or Book a call here to start the conversation.
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Posted Jul 13, 2025

We designed Senior Phone — a simplified phone system, caregiver dashboard, and smart alert engine that protects seniors from scams &, supports daily safety.

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